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I would like to know how you think about "reimbursing" the discomforts of the platform stop of the past week.
We have at least many discomforts ... and some customers have also asked us to pay for discomfort. We are trying to mediate.
I think telerik has also handled the initial communication of the problem badly. From a few hours of stop ... to more than a day ... without precise communication.
The problems there can be .. obvious!
But the communication, in my humble warning ... very bad!
I am very disappointed!
We have at least many discomforts ... and some customers have also asked us to pay for discomfort. We are trying to mediate.
I think telerik has also handled the initial communication of the problem badly. From a few hours of stop ... to more than a day ... without precise communication.
The problems there can be .. obvious!
But the communication, in my humble warning ... very bad!
I am very disappointed!