This is a migrated thread and some comments may be shown as answers.

Telerik is undefined when deploy non trial version

1 Answer 50 Views
Documentation and Tutorials
This is a migrated thread and some comments may be shown as answers.
Flocon Nicolas
Top achievements
Rank 1
Flocon Nicolas asked on 19 Feb 2010, 01:42 PM
Hi,

I'm trying to deploy an application  that use RadEditor for ASP Ajax on a IIS6.
When I deploy with the trial version, I have no problem. (Except that this is a trial version...) 
When I deploy the purchased version, I got the JS error "Telerik is undefined". I already try the 2 approaches describe in "Troubleshooting deployement ont the production server" of the documentation without success and I try with the registerWithScriptManager="false", still no success

Any Idea of what I miss??

FYI : In my app, RadEditor is in a ASP.NET2.0 with AJAX page that has a master page which contains the ScriptManager. RadEditor is put in a UpdatePanel.

1 Answer, 1 is accepted

Sort by
0
Rumen
Telerik team
answered on 24 Feb 2010, 12:21 PM
Hi Flocon,

Please, see the following forum thread which could be helpful: Windows 2000- IE 6.0 - Q2 2009.

If you are using .NET 2.0 you need to use Telerik.Web.UI assembly version 2009.x.xxx.20
This dll is in the \Bin folder of your installation. Please use it and correct the version of the assembly in the web.config file.

If you unable to solve the problem, isolate it in a sample working project and send it for examination.

Kind regards,
Rumen
the Telerik team

Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
Tags
Documentation and Tutorials
Asked by
Flocon Nicolas
Top achievements
Rank 1
Answers by
Rumen
Telerik team
Share this question
or