Telerik is undefined when deploy non trial version

2 posts, 0 answers
  1. Flocon Nicolas
    Flocon Nicolas avatar
    1 posts
    Member since:
    Feb 2010

    Posted 19 Feb 2010 Link to this post

    Hi,

    I'm trying to deploy an application  that use RadEditor for ASP Ajax on a IIS6.
    When I deploy with the trial version, I have no problem. (Except that this is a trial version...) 
    When I deploy the purchased version, I got the JS error "Telerik is undefined". I already try the 2 approaches describe in "Troubleshooting deployement ont the production server" of the documentation without success and I try with the registerWithScriptManager="false", still no success

    Any Idea of what I miss??

    FYI : In my app, RadEditor is in a ASP.NET2.0 with AJAX page that has a master page which contains the ScriptManager. RadEditor is put in a UpdatePanel.
  2. Rumen
    Admin
    Rumen avatar
    12849 posts

    Posted 24 Feb 2010 Link to this post

    Hi Flocon,

    Please, see the following forum thread which could be helpful: Windows 2000- IE 6.0 - Q2 2009.

    If you are using .NET 2.0 you need to use Telerik.Web.UI assembly version 2009.x.xxx.20
    This dll is in the \Bin folder of your installation. Please use it and correct the version of the assembly in the web.config file.

    If you unable to solve the problem, isolate it in a sample working project and send it for examination.

    Kind regards,
    Rumen
    the Telerik team

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