Telerik AppFeedback not working in companion app

4 posts, 0 answers
  1. Ruben
    Ruben avatar
    3 posts
    Member since:
    Jan 2015

    Posted 30 Sep Link to this post

    I did everything as described in the documentation (http://docs.telerik.com/platform/help/services/enable/feedback) to enable AppFeedback in my app, but it's not working as soon as I open my app in the companion app nothing happens when I am shaking my phone.
  2. Ruben
    Ruben avatar
    3 posts
    Member since:
    Jan 2015

    Posted 30 Sep in reply to Ruben Link to this post

    So what I did was:

    - Enable Feedback
    - Install Telerik AppFeedback plugin

    According to the documentation that's all I need to do. But still shaking my phone while running the app in the companion app does not trigger the feedback mechanism.

  3. Georgi
    Admin
    Georgi avatar
    3 posts

    Posted 30 Sep Link to this post

    Dear Ruben,

    The App Feedback plugin is not supported in the current version of Cordova Developer App, but we will try to add the support in the next version.

    To use the App Feedback at the moment you will need to build and deploy the application on the device. 

    Regards,
    Georgi
    Telerik by Progress
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  4. Ruben
    Ruben avatar
    3 posts
    Member since:
    Jan 2015

    Posted 03 Oct in reply to Georgi Link to this post

    Thanks for your response Georgi! It would be nice if support was added to the Cordova Developer App, so that you can test it without having to deploy it first.
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