Tasks - Unable to connect to your Exchange account

4 posts, 0 answers
  1. John
    John avatar
    2 posts
    Member since:
    May 2012

    Posted 21 May 2012 Link to this post

    Hi all I am getting the error "Unable to connect to your Exchange account.  We could not find the specified host.  Please check again your settings." when I try to synch my Tasks on WP7 with my Office 365 Exchange server.  Yes I  did see the thread that says that I need to enter https://mymail.mailbox.outlook.com/EWS/exchange.asmx and have that.  I wanted to make sure that I was not making a mistake keying in my server name so I sent to my self via my Exchange Outllook Office 365 account.  I then copied into the server field.

    Any ideas why this is not working?
  2. Ivo
    Admin
    Ivo avatar
    90 posts

    Posted 22 May 2012 Link to this post

    Hello John,
    Thank you for your feedback!
    When using Office365 account, the only specific thning is that the e-mail is used also as username.
    Could you, please check what you are using as username- the part before '@' or the whole e-mail value?
    Thank you for helping to make Tasks better!

    All the best,
    Ivailo Dinkov
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

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  4. John
    John avatar
    2 posts
    Member since:
    May 2012

    Posted 23 May 2012 Link to this post

    Tried that and I am still getting the same error.
  5. Ivo
    Admin
    Ivo avatar
    90 posts

    Posted 24 May 2012 Link to this post

    Hi John,
    Could you, please try one more thing- try to add the same account as new entry in the Outllok client of the phone and verify that you are able to sign in?

    Regards,
    Ivailo Dinkov
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

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