Support for Android 4.x

4 posts, 0 answers
  1. Carmen
    Carmen avatar
    10 posts
    Member since:
    Dec 2015

    Posted 04 Jan Link to this post

    Hi

    I recently tried my graph on an S3 running Android 4.1.?

    When I open the view it shows a grid of 9 copies of the demo version message and half the title bar shows mid-way down the screen, in short is totally messed up. 

    Should Telerik support older version of Android in theory?

     Carmen

  2. Todor
    Admin
    Todor avatar
    778 posts

    Posted 06 Jan Link to this post

    Hello Carmen,

    Thank you for writing.

    As stated in our online documentation, our components, including Chart support the versions of Android since API 9 (Android 2.3). Our demo application supports versions of Android since API 14 (Android 4.0). In order to assist you further, we will need more information about the way we can reproduce the issue on our side.

    Regards,
    Todor
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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  4. Carmen
    Carmen avatar
    10 posts
    Member since:
    Dec 2015

    Posted 06 Jan in reply to Todor Link to this post

    I updated the phone's OS to 4.3 and the problem went away. 

    It was a problem with 4.1 I suppose.

    Carmen

  5. Todor
    Admin
    Todor avatar
    778 posts

    Posted 06 Jan Link to this post

    Hi,

    Yes, we have tested both our controls and our example application with 4.1 and haven't reproduced such an issue. Probably, there is something specific to the setup that you have in your application that can be reproduced with that version.

    Don't hesitate to get back to us if you have additional information that can helps us. 

    Regards,
    Todor
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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