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Joe
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Joe asked on 17 Jul 2012, 09:22 PM
The support on the Telerik MVC side has been outstanding. On the Kendo side, not so much. Forum posts just sit around without comment for days or months, this never happened on the Telerik side. If you are going to phase out the Telerik MVC controls, you need to monitor and pay closer attention to the forums here making sure that you are responding to people in a timely manner. Especially when the documentation is sparse.

Thanks!

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Atanas Korchev
Telerik team
answered on 18 Jul 2012, 07:32 AM
Hello Joe,

 Telerik does not guarantee replies to forum posts. For guaranteed response please open a support ticket. Based on your license you have 24 or 48 hour guaranteed response time.

Regards,
Atanas Korchev
the Telerik team
Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
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Joe
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answered on 18 Jul 2012, 07:35 PM
lol, point proven.
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