Support

3 posts, 0 answers
  1. Joe
    Joe avatar
    34 posts
    Member since:
    Jul 2012

    Posted 17 Jul 2012 Link to this post

    The support on the Telerik MVC side has been outstanding. On the Kendo side, not so much. Forum posts just sit around without comment for days or months, this never happened on the Telerik side. If you are going to phase out the Telerik MVC controls, you need to monitor and pay closer attention to the forums here making sure that you are responding to people in a timely manner. Especially when the documentation is sparse.

    Thanks!
  2. Atanas Korchev
    Admin
    Atanas Korchev avatar
    8462 posts

    Posted 18 Jul 2012 Link to this post

    Hello Joe,

     Telerik does not guarantee replies to forum posts. For guaranteed response please open a support ticket. Based on your license you have 24 or 48 hour guaranteed response time.

    Regards,
    Atanas Korchev
    the Telerik team
    Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
  3. UI for ASP.NET MVC is VS 2017 Ready
  4. Joe
    Joe avatar
    34 posts
    Member since:
    Jul 2012

    Posted 18 Jul 2012 Link to this post

    lol, point proven.
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