suggestion: simplify unsubscribing from forum threads

4 posts, 0 answers
  1. Martin
    Martin avatar
    199 posts
    Member since:
    Oct 2005

    Posted 05 Jun 2009 Link to this post

    Over the years, I subscribed to quite a number of forum threads. Today I wanted to unsubscribe from old threads, but found that this is quite time-consuming (go to my profile, click subscribed forum threads, click each thread, click the unsubscribe link, etc.)

    Therefore I'd like to suggest that you add an unsubscribe link directly in the "subscribed threads" list (http://www.telerik.com/community/forums/subscriptions.aspx). This would make unsubscribing so much easier.

    Thanks and best regards.
  2. Kalina
    Admin
    Kalina avatar
    9 posts

    Posted 09 Jun 2009 Link to this post

    Hello Martin,

    We designed this section in this way so that we prevent user mistakes.
     
    Our reasoning is below:
    1) Forum titles might not always be informative enough.
    Therefore, it would be best if users opened the thread and reviewed its content prior to unsubscribing.
    2) If users were given an option to unsubscribe from all posts and they used it by accident, it would be very hard for them to find the forum posts to which they were subscribed and subscribe again.

    Given the below and the fact that we have not received similar requests from other users, we will keep the existing functionality.

    However, this forum will remain public and if more community members request this functionality, we will implement it.

    As for your specific case, we can offer to unsubscribe you from all forum threads to which you are currently subscribed.

    Please, let us know if you would like that.

    Regards,
    Kalina
    The Telerik Team

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  3. Martin
    Martin avatar
    199 posts
    Member since:
    Oct 2005

    Posted 10 Jun 2009 Link to this post

    Hello Kalina,
    Thanks for your reply. I have not really a problem with the current solution, it is just a little bit inconvenient and time-consuming for someone who wants to unsubscribe from lots of threads (but in the worst case I could simply leave all my subscriptions intact).

    Just I little clarification: I did not mean to add a link to unsubscribe from all threads at once. Instead I meant to add an unsubscribe link for each thread that is listed on the forum subscriptions page (for me, the forum title, thread-title and date of last post are enough information to decide whether I want to unsubscribe from the thread).

    Regards,
    Martin
  4. Kalina
    Admin
    Kalina avatar
    9 posts

    Posted 11 Jun 2009 Link to this post

    Hi Martin,

    Thanks for the clarification! 
    Your suggestion was logged for implementation in our ToDo list. 

    Greetings,
    Kalina
    the Telerik team

    Instantly find answers to your questions on the newTelerik Support Portal.
    Check out the tipsfor optimizing your support resource searches.
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