Judging by your already submitted support inquiries, I suppose you mean UI for Xamarin.iOS. Apologies for the confusion the lack of support in the lower tier of UI for Xamarin might have caused. Generally speaking, in the products subscriptions where support is included out-of-the-box we explicitly mention this in the top dark blue box of the respective product, like here
("Priority Support") and here
("Unlimited Ticket Support for 1 Year"). While, for UI for Xamarin
, support is not mentioned at the top, but it is mentioned just in the features table with a price tag on it. We separated the support from the core product, thus offering a lower price, in an effort to make the product more accessible to customers, rather than offering a single price of $798 for the core product plus support. As you have already noticed, UI for Xamarin (plus support) is available in our DevCraft Ultimate product, so in case you are interested in more than one Telerik product, this would be the best option for you.
I hope this clarifies the case.
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