Subscription expired

5 posts, 1 answers
  1. Volker
    Volker avatar
    17 posts
    Member since:
    Feb 2007

    Posted 20 Jul 2014 Link to this post

    When I try to create a Workspace or build an app in VS I'm getting "Subscription Suspended". The Telerik page doesn't let me download an AppBuilder trial. I'm getting "Subscription Suspended" also when pushing the download Trial button.
  2. Valentin.Stoychev
    Admin
    Valentin.Stoychev avatar
    2198 posts

    Posted 20 Jul 2014 Link to this post

    Hi Volker,

    I checked your account and it seems like there is a problem with the licensing on our side. There are two activated Telerik platform licenses and I guess this is the problem. I can't fix it myself today and will ask the product and sales teams for assistance the first thing on Monday.

    If you want to test NativeScript *today* you can create a new Telerik platform account and send it to me to active NativeScript features on it - let me know and I will assist you.


    Best,
    Valentin.Stoychev
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

  3. Volker
    Volker avatar
    17 posts
    Member since:
    Feb 2007

    Posted 20 Jul 2014 in reply to Valentin.Stoychev Link to this post

    Thank you for the quick response. Don't worry Monday is early enough.
  4. Answer
    Valentin.Stoychev
    Admin
    Valentin.Stoychev avatar
    2198 posts

    Posted 21 Jul 2014 Link to this post

    Hi Volker,

    we investigated the issue with the licenses and here is what you should do.

    When you become part of NativeScript Insiders we granted you a free 6-months Telerik Platform Business License. In order to access this account you need to select it inside the Telerik Platform. Please follow these links to accomplish this:
            
    http://docs.telerik.com/platform/help/accounts/account-management/switch-account
    http://docs.telerik.com/platform/appbuilder/logging-in/switch-accounts

    Please let me know how it goes.

    Best Regards,
    Valio
  5. Volker
    Volker avatar
    17 posts
    Member since:
    Feb 2007

    Posted 21 Jul 2014 in reply to Valentin.Stoychev Link to this post

    Works like a charm. Thanks!
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