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When I try to create a Workspace or build an app in VS I'm getting "Subscription Suspended". The Telerik page doesn't let me download an AppBuilder trial. I'm getting "Subscription Suspended" also when pushing the download Trial button.
4 Answers, 1 is accepted
0
Hi Volker,
I checked your account and it seems like there is a problem with the licensing on our side. There are two activated Telerik platform licenses and I guess this is the problem. I can't fix it myself today and will ask the product and sales teams for assistance the first thing on Monday.
If you want to test NativeScript *today* you can create a new Telerik platform account and send it to me to active NativeScript features on it - let me know and I will assist you.
Best,
Valentin.Stoychev
Telerik
I checked your account and it seems like there is a problem with the licensing on our side. There are two activated Telerik platform licenses and I guess this is the problem. I can't fix it myself today and will ask the product and sales teams for assistance the first thing on Monday.
If you want to test NativeScript *today* you can create a new Telerik platform account and send it to me to active NativeScript features on it - let me know and I will assist you.
Best,
Valentin.Stoychev
Telerik
Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.
0
Volker
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answered on 20 Jul 2014, 12:27 PM
Thank you for the quick response. Don't worry Monday is early enough.
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Accepted
Hi Volker,
we investigated the issue with the licenses and here is what you should do.
When you become part of NativeScript Insiders we granted you a free 6-months Telerik Platform Business License. In order to access this account you need to select it inside the Telerik Platform. Please follow these links to accomplish this:
http://docs.telerik.com/platform/help/accounts/account-management/switch-account
http://docs.telerik.com/platform/appbuilder/logging-in/switch-accounts
Please let me know how it goes.
Best Regards,
Valio
we investigated the issue with the licenses and here is what you should do.
When you become part of NativeScript Insiders we granted you a free 6-months Telerik Platform Business License. In order to access this account you need to select it inside the Telerik Platform. Please follow these links to accomplish this:
http://docs.telerik.com/platform/help/accounts/account-management/switch-account
http://docs.telerik.com/platform/appbuilder/logging-in/switch-accounts
Please let me know how it goes.
Best Regards,
Valio
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Volker
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answered on 21 Jul 2014, 07:37 AM
Works like a charm. Thanks!