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andreas
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andreas asked on 13 May 2014, 09:40 AM
Hi Guys,

Posted this on support tickets but haven't received any response.

Currently evaluating your product. Love most of the features but would love to be able to use the Sublime Text addon in OSX

I have installed the appbuilder CLI using npm install appbuilder -g

I am able to use the appbuilder CLI inside terminal to create projects
etc however after installing the sublime text plugin using the package
install inside sublime when launching sublime I get the following error
pop up:

--
"Cannot load the Telerik AppBuilder package because the Telerik
AppBuilder command-line interface is not installed properly on your
system.

For a complete list of the system requirements for running the Telerik AppBuilder package, go to:

https://github.com/Icenium/appbuilder-sublime-package#installation"
--


I have played around with telerik_appbuilder.sublime-settings in an
attempt to manually correct any incorrect path's to the CLI with no
success.


Can you please let me know how I can get this working as developing
outside the Cloud Based IDE would make a difference to us getting a
annual license.



Many thanks.

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Rumen
Telerik team
answered on 14 May 2014, 11:39 AM
Hi,

We have replied to your initial support ticket and would kindly ask you to continue our communication there as it might require the exchange of sensitive data. As soon as we have identified the solution to your problem, we will update this thread with the relevant information so that other users might benefit from it.

In the future, please, consider avoiding double-posting. This will greatly aid us in identifying and addressing your issue in a timely manner. Having said that, we replied to your inquiry withing the 72 hrs response time for your support request, as per the policy for the Free Enterprise Trial accounts.
You can see a detailed comparison between our subscription plans here.

Regards,
Rumen
Telerik
 

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andreas
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answered on 15 May 2014, 04:32 PM
Ok no problem. I meant no disrespect I just thought my support ticket had been overlooked as I understand that you guys are probably very busy so was looking for some help from the community to see if they had any similar issues.
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Zdravko
Telerik team
answered on 20 May 2014, 11:16 AM
Hello Mark,

My colleague is working on your case and will reply you soon in the other thread.
Thanks for your understanding.

Regards,
Zdravko
Telerik
 

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