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234 asked on 07 Sep 2011, 05:00 PM
We've bought Devexpress in 2009 and use it all the time.Last week,we found telerik can write WPF-like window form,so we downloaded and tried it to evaluate to buy or not.we found some problem which prevent us from using it. 
     1.when we place a  radtreeview in the form,and click "open property builder", in the RadTreeView Property Builder dialog,we can't see OK,Cancel and Apply button.It seems Property Builder dialog have the same problem.
      2.Sample or demo program have region and language problem.We can't build the demo at first,after changing region and language to english,we can build it.I found there are  many "..." characters [0x85] in the program,which will lead to some problem in other region code.
      we tried it in many computers and  these problems still exist.

      Enviroment : windows 7 ultimate   simplified chinese   , Visual studio 2010 premium [chinese and english]

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Jack
Telerik team
answered on 12 Sep 2011, 04:23 PM
Hi,

Thank you for your interest in our controls. Regarding your questions:

1. Thank you for bringing our attention to this issue. I managed to reproduce it by using custom DPI settings. I logged the issue in our issue tracking system and it will be addressed in one of our upcoming releases. I added also Telerik points in your account. You can work around the issue by resetting your DPI settings to their default value - 100%.

2. I am not sure that I understand the issue. We have not experienced similar issues before. Is this related with our demo application or this is some custom application? If the second is true, please send us your application so we can test it and locate the issue. Could you post here all error messages with appear when trying to compile. 

Looking forward to your reply.

Kind regards,
Jack
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answered on 13 Sep 2011, 09:29 AM
Hi,Jack
      Thank you for your reply.
       1.Maybe custom  DPI is one of the reason,but I my setting is already  the default value - 100%. You can see my setttings at 1.jpg
       2.Because your OS is English,you'll not  experience similar issues.It's telerik's demo application.First,I open Sample C# Solution in Visual studio 2010 (2.jpg), Vs2010 will show 3.jpg,then I click 确定 (OK)  button and open  D:\Program Files (x86)\Telerik\RadControls for WinForms Q2 2011\Examples\QuickStart\MenuStrip\FirstLook\Form1.Designer.cs,we'll see 4.jpg,you must notice some ? character and  " is missing.In this situation,we can not build this solution.If you look this file in hex mode,you'll see 5.jpg.Changing the region and language in ControlPanel to English,We can rebuild it.If you open the former .cs file,you'll see 6.jpg.  Using a Hex editor and opening
the same file,you'll see 7.jpg.   Through 4.jpg,5.jpg,6.jpg,7.jpg,Maybe you have find the difference. From my point of view,you should not using 0x85 character in your source code. You'd better use ...[0x2e 0x2e 0x2e] instead of …[0x85].Otherwise you'll encounter the region and language problem.
     
        Thanks,
        Wang YongGe

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Jack
Telerik team
answered on 15 Sep 2011, 08:44 AM
Hi,

Thank you for writing us back and thank you for the detailed description of your issues.

Regarding your questions:

1. It looks like the font size is different when using Chinese localization settings and this causes the issue. We will consider this when solving the issue.

2. There should be some incompatibility between simplified Chinese encoding and Unicode. However, we are not sure what causes the issue and we will research this case further. Could you please give us a list with all files where this error occurs. This will help us to address the issue faster. Thank you in advance.

Should you have any further questions, do not hesitate to ask.
 
Regards,
Jack
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answered on 15 Sep 2011, 05:37 PM
Hi,

Thank you for your answer.

 1.This bug maybe have nothing to do with Chinese localization,because I've also set the region and language to English.Devexpress control's designer dialog is ok even if we set region and language to chinese.Maybe there are some situation that your program doesn't take into account.Now I use shortcut key to select these button,which is very unconvenient.
 2.All of your files which contain … character  will lead to compiling  error in  Chinese localization.I  correct all these errors by replacing all … character with ... (note It is three . character).I search the souce code of Devexpress,It use ... (ascii code is:0x2e 0x2e 0x2e) instead of one … character (ascii code is:0x85).In your samples,somewhere use one ... character ,somewhere use ... (three . character).So this problem can be solve by replacing all … with ...
    In general,you can not use single character which value is greater than 0x80

    Thanks,
    wyg
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Jack
Telerik team
answered on 19 Sep 2011, 07:38 AM
Hi,

Thank you for these details.

We will check our code and we will replace all illegal symbols. If I understand correctly, the only symbol that causes the issue is 0x85. Is that correct? Regarding the layout issue, it is in our backlog and we will consider addressing it in a future version.

Should you have any other questions, do not hesitate to ask.
 
Kind regards,
Jack
the Telerik team

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