Snap appointments bug

4 posts, 0 answers
  1. Riccardo
    Riccardo avatar
    6 posts
    Member since:
    Oct 2014

    Posted 01 Dec 2016 Link to this post

    Hi,

    I found a (possible) bug with the "Snap appointments" property in the schedule view. When you set the ScheduleView to show more than one day and you enable "Snap appointments", then on the second day shown you are not able to move the appointments back and forth.

    You can reproduce the problem in your demos:

    http://demos.telerik.com/silverlight/#ScheduleView/ScheduleViewConfigurator

    Follow these steps:

    - set "Day start time" at 10.00 and "Day end time" at 05.00;

    - enable "Snap appointments"

    - (I use horizontal orientation, but it happens also with vertical orientation)

    Then move one appointment COMPLETELY after midnight. You will see that the appointment "shadow" disappears, and if you release the mouse the appointment will be lost.

    Thank you,

    Riccardo Zucchetto

  2. Nasko
    Admin
    Nasko avatar
    640 posts

    Posted 02 Dec 2016 Link to this post

    Hi Riccardo,

    Thank you for the provided detailed description. Using it we were able to reproduce the described issue on our side. We have logged it in our Feedback portal and on the following link you could vote for the item and track its status:
    https://feedback.telerik.com/Project/143/Feedback/Details/207053-if-snapappointments-is-enabled-the-appointments-disappear-after-dropping-them-out

    Unfortunately, currently we could not suggest you any proper workaround. We apologize for the inconvenience the issue might be causing you. Your Telerik points have been updated for your involvement and for bringing this to our attention.

    If you have any additional questions or concerns regarding Telerik controls, please do not hesitate to contact us.


    Regards,
    Nasko
    Telerik by Progress
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  3. Riccardo
    Riccardo avatar
    6 posts
    Member since:
    Oct 2014

    Posted 12 Dec 2016 in reply to Nasko Link to this post

    Hi Nasko,

    Thank you for your answer. Can you tell me if you already know how much time will it take to fix the bug (when the fix will be available), or it depends only on the votes of the users?

     

    Thank you again.

    Best regards,

    Riccardo

  4. Nasko
    Admin
    Nasko avatar
    640 posts

    Posted 15 Dec 2016 Link to this post

    Hi Riccardo,

    Currently we cannot commit with any time frame when the bug will be fixed. What we could suggest you would be to follow the item (if you haven't done it yet) in order to get notified when its status gets changed.

    Meanwhile, if you have any additional questions please, let us know.

    Regards,
    Nasko
    Telerik by Progress
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