This is a migrated thread and some comments may be shown as answers.

Slow tooltip RadRibbonButton

3 Answers 85 Views
Buttons
This is a migrated thread and some comments may be shown as answers.
sajid
Top achievements
Rank 1
sajid asked on 13 Jul 2012, 07:18 PM
Hi

I am using SL5 with telerik controls for silverlight v 2012.2.607.1050

I have a RadRibbonButton inside the RadRibbonView.

I set the screentip.title and screentip.description of the ribbonButton.

The tooltip takes like 10 seconds before it shows up.

Why it is very slow.

Thanks

3 Answers, 1 is accepted

Sort by
0
Lancelot
Top achievements
Rank 1
answered on 16 Jul 2012, 06:12 PM
Hi Sajid,

You stated that you have a screentip on a RadRibbonButton? Could you provide the XAML of how you did this?  In the meantime, this link will bring you to the documentation on how to properly use the screentip.

Lancelot
0
sajid
Top achievements
Rank 1
answered on 16 Jul 2012, 07:24 PM
Hi

On some machines it is slow the first time but then it is ok.

On some machines it takes like 10 seconds.

Here is the xaml

<telerik:RadRibbonButton Text="My text"
  SmallImage="Images/im1.png" CollapseToSmall="WhenGroupIsMedium"
  telerik:ScreenTip.Title="My title"
  telerik:ScreenTip.Description="Description"
  telerik:KeyTipService.AccessText="AQ"
  Click="My_RibbonClick"/>

0
Tina Stancheva
Telerik team
answered on 17 Jul 2012, 07:13 AM
Hello Sajid,

Can you make sure that all computers on which the issue is reproduced, are using the controls with version 2012.2.607.1050? Because in the previous releases we had an issue with the ScreenTips opening 20seconds after hovering over the button, but it should be fixed now.

Also, if you manage to isolate the issue in a sample solution referencing the Q2 2012 release of our controls, you can send it over so that we can investigate the case further.

Regards,
Tina Stancheva
the Telerik team

Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.

Tags
Buttons
Asked by
sajid
Top achievements
Rank 1
Answers by
Lancelot
Top achievements
Rank 1
sajid
Top achievements
Rank 1
Tina Stancheva
Telerik team
Share this question
or