SL4 upgrade - problems again with windows newly opened window appearing behind previously opened window

7 posts, 0 answers
  1. Giancarlo Aguilera
    Giancarlo Aguilera avatar
    22 posts
    Member since:
    Nov 2006

    Posted 18 Jun 2010 Link to this post

    Hello,

    I am using version of SL 4 RAD controls. I am having the same problem described here (http://www.telerik.com/community/forums/silverlight/window/modal-dialog-appearing-behind-parent-radwindow.aspx#0). In SL3 the workaround of using BeginInvoke worked great. In SL4 however it stopped working so I instead wait half a second before showing the window. This seems to have resolved most problems but now QA is reporting another occurrence of this problem and sure enough it's happening. Any ideas please on how to resolve this issue?
  2. George
    Admin
    George avatar
    1332 posts

    Posted 22 Jun 2010 Link to this post

    Hi Giancarlo Aguilera,

    Thank you for contacting Telerik Support.

    You can try calling BeginInvoke in BeginInvoke. I suggest you try this code:

    Dispatcher.BeginInvoke(new Action(() =>
    {
       Dispatcher.BeginInvoke(() =>
       {
          // your code goes here
       });
    }));


    Please tell me if this information helps. I will be glad to assist you further.


    All the best,
    George
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
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  4. Giancarlo Aguilera
    Giancarlo Aguilera avatar
    22 posts
    Member since:
    Nov 2006

    Posted 22 Jun 2010 Link to this post

    Hello,

    I am OK now. I am doing what you suggested only that instead of having a nested BeginInvoke I am instead waiting half a second via a timer and then display.

    Having said this, these sorts of workarounds seem odd but it is what it is I guess. I certainly understand this is the SL platform we are dealing with here and that probably some pretty complicated stuff is being done by the Telerik windows. Overall I am very satisfied with you SL controls.

    Thank you
  5. George
    Admin
    George avatar
    1332 posts

    Posted 23 Jun 2010 Link to this post

    Hello Giancarlo Aguilera,

    I am glad that the issue you were facing is now resolved. Please do not hesitate to contact us if you have any additional questions.

    It was pleasure for me to assist you. Wish you a great day.


    Kind regards,
    George
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  6. Giancarlo Aguilera
    Giancarlo Aguilera avatar
    22 posts
    Member since:
    Nov 2006

    Posted 30 Jun 2010 Link to this post

    Hello,

    I spoke too soon. This issue is still randomly happening on various machines. I am not able to repro the issue on my dev box. However, QA continues reporting the issue and I just got back from seeing the issue live from a QA analyst's desk.

    How do I troubleshoot this? This is SL4. It's a real problem.

    Please advise. Thank you

  7. Giancarlo Aguilera
    Giancarlo Aguilera avatar
    22 posts
    Member since:
    Nov 2006

    Posted 01 Jul 2010 Link to this post

    Hello,

    It's me again. I REALLY need assistance resolving this problem. Because of the "bizareness" of the issue now management is asking me to consider replacing the RAD windows with something else. That's crazy! Please advise
  8. Miroslav Nedyalkov
    Admin
    Miroslav Nedyalkov avatar
    1718 posts

    Posted 02 Jul 2010 Link to this post

    Hi Giancarlo,

    If you could send us a sample project that reproduces the issue and some more information when it happens and on what configurations, this would help a lot to investigate what the problem is.

    Greetings,
    Miroslav Nedyalkov
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
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