Skin Update Failed

2 posts, 0 answers
  1. Robert
    Robert avatar
    1 posts
    Member since:
    Jul 2011

    Posted 02 Feb 2012 Link to this post

    I have been trying to use the Visual Style Builder for the last 2 days to no avail. I build a new skin called "TEST", select Grid, and base it on the "Vista" skin. Any changes I make using the Colorize functionality works as expected, and saves the skin fine. The downloaded file works in any projects I use it in. However, if I try to fine tune the skin any changes I make cannot be saved. I get a pop up message that says (also see attached screenshot):

    "Skin Update Failed! A server error has occurred. We have been notified and will try to resolve it ASAP. Sorry for the inconvenience."

    I have reproduced this on the most recent versions of Firefox, Chrome, Safari, and IE9. BTW, IE9 doesn't give me the option to remove images or indicate that any are being used.

    Since I hadn't seen a post on this, I figured I'd mention it...



  2. Galin
    Admin
    Galin avatar
    526 posts

    Posted 07 Feb 2012 Link to this post

    Hello Robert,

    Thank you for reporting this issue to us.

    I will forward it to our developers so they could further investigate this bug and research on its possible resolution. As soon as we have any updates on this issues we will update you on the status of this request.

    Please excuse us for the inconvenience this might cause you.

    Regards,
    Galin
    the Telerik team
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