skin trouble in virtual directory

6 posts, 0 answers
  1. Gilberto
    Gilberto avatar
    65 posts
    Member since:
    Sep 2006

    Posted 17 Jun 2011 Link to this post

    Hello,

    I have a website in root folder of a (development)web server and the skins of radcontrols works just fine.

    When i publish the mentioned website to a production server, and the structure of folders of the server has a virtual directory in the root forlder to a subdomain.

    Any configuration of radcontrols to publish in this scenario?

    Thanks
  2. Georgi Tunev
    Admin
    Georgi Tunev avatar
    7207 posts

    Posted 20 Jun 2011 Link to this post

    Hello Gilberto,

    At this point I can only suggest to make sure that the path to the resources match the actual location of the files and the user has sufficient permissions to access them. The easiest way to check that is to use Fiddler in IE or Firefox's Firebug tool, to examine the raw response from the server and see if there are any "not found" or "access denied" errors for these resources.


    All the best,
    Georgi Tunev
    the Telerik team

    Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

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  4. Gilberto
    Gilberto avatar
    65 posts
    Member since:
    Sep 2006

    Posted 28 Jun 2011 Link to this post

    Hello Georgi,

    Your sugestion works just fine and we figure out some file is missing in publish procedure.

    We dont know why, we have another projects and we publish in the same way.


    the missing file is

    Telerik.Web.UI.WebResource.axdGET http://queimaprecos.com.br/Telerik.Web.UI.WebResource.axd?compress=1&_TSM_CombinedScripts_=%3b%3bTelerik.Web.UI%2c+Version%3d2011.1.315.35%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-US%3ae4ca4719-c559-4761-8501-9be20bbda1fe%3aef4a543%3aedb55896%3a45085116%3a53e1db5a%3ad126a8ef%3a1f65231b%3a7f7626a2%3a9ad5c0b%3abf649b0 404 (Not Found)


    any other suggestion?

    We just include the dll's in publish.

    Thanks again
  5. Georgi Tunev
    Admin
    Georgi Tunev avatar
    7207 posts

    Posted 29 Jun 2011 Link to this post

    Hi Gilberto,

    Please disable the compression module and also set EnableScriptCombine="false" for the RadScriptManager - this way you will be able to find which image exactly is missing.
    If you still experience problems, please open a support ticket and send us a live Url with login credentials (if needed), so we can examine the page as well.


    Best wishes,
    Georgi Tunev
    the Telerik team

    Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

  6. Gilberto
    Gilberto avatar
    65 posts
    Member since:
    Sep 2006

    Posted 29 Jun 2011 Link to this post

    As you recommended we disable the radcompression module and turn off the combinedscripts in radajaxmanager, but we could not see which file is missing.

    By the way, if you want to analize the generated code, the url to access the project is temporarily queimaprecos.com.br.

    Thanks again
  7. Georgi Tunev
    Admin
    Georgi Tunev avatar
    7207 posts

    Posted 30 Jun 2011 Link to this post

    Hello Gilberto,

    I checked the page, but I see that the compression and the scripts combining are still not disabled (check attached screenshot). The information that I got from the site however, leads me to believe that the problem is in the RadScriptManager's handlers not being registered - please check the following help articles for more information on the problem and for instructions on how to set up them in different scenarios:

    http://www.telerik.com/help/aspnet-ajax/radscriptmanager.html
    http://www.telerik.com/help/aspnet-ajax/troubleshooting-radscriptmanager.html

    I hope this helps.

    Greetings,
    Georgi Tunev
    the Telerik team

    Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

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