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Let's talk about telerik (the good and the bad)
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Kurt
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Kurt asked on 21 Aug 2011, 05:17 AM
Hi.  I love your controls and use them extensively.  I'm going to give you a little disclaimer here before going on a bit of a rant.  I'm a VB developer and have no need/desire to learn C#.  Ever.  

First, I dislike the support and demo sections defaulting to C#.  While if I select "VB" in the demo section, it will stay for my visit, the next time I visit, it is defaulted back to C# again.  It would be nice to be able to put my language choice in my profile so it doesn't display Java... err... C# to me every time I come back to look at code.

Also, your video sections are nearly useless for VB developers.  Nearly all presentations are done in C#.  I know that you don't control how your evangelists present their demos, but Telerik TV and the Webinars are almost always in C# and this is a HUGE lost resource that 50% of the developers (who code in VB) cannot use.  It would be nice to at least have some VB source to download, even if the video was done in C#.

Lastly, some of your documentation for WPF or Silverlight (can't remember which one) are ONLY in C#.  Obviously you can see the problem there...  

I know you provide a free "conversion tool".  I'm tired of having to take the extra time to convert.  How about providing only VB code and making all of the C# developers convert the code every time they want to read it.  I'm just saying...

Anyhow, keep up the good work with the awesome controls!  

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Hristo
Telerik team
answered on 25 Aug 2011, 04:17 PM
Hi Kurt,

Thank you for your nice words and for sharing your thoughts – much appreciated.

I clearly understand your pain and I should admit that the situation is based on one of “those” tough decisions – whatever you do, many people will not be happy. If everything defaults to VB – all C# users will be unhappy and if it is C# - all VB guys will suffer. The truth is that the majority of our users are tied with C# - I am speaking for Telerik’s reality, not in general – that is why everything defaults on C#. We are trying to reduce the “pain” with our online converter, with our VB examples in our online demos, with adding VB code in our documentation, etc.

We will try to improve our VB resources further but I cannot commit to any time frame or release. Just wanted to share that you are not abandoned and forgotten – we are investigating different ways and approaches to minimize the differences in our C# and VB resources.


Best wishes,
Hristo
Unit Manager
the Telerik team

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Kurt
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answered on 26 Aug 2011, 05:01 AM
Thanks for the response.

I know it's difficult to support both languages equally.  I know this because not even Microsoft does...  If you are addressing this as a team going forward, I think it would be awesome if we could set a language preference in our profiles that auto-magically loaded the examples and documentation based upon that setting.  I know that wouldn't be too hard to accomplish.  You are already doing it to some extent, but since it's a temp cookie it gets forgotten.  

I just got another one of the company's I consult for to approve the new Q2 Ultimate Suite.  Just another week or two before the PO gets run and I get to play with the full version of your latest and greatest.  Keep up the great work.  (And make us VB guys some videos, pretty please).  =)
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Let's talk about telerik (the good and the bad)
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