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Site not opening in Chrome

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K. R.Murthii
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K. R.Murthii asked on 24 Sep 2013, 01:31 PM
Hi ,

I developed a website using telerik controls and I tried to open the site in Apple Ipad Chrome, but I can not log in to the system by giving the credentials, but by using safari I can able to log in to the site.
Please give me the solution, it is urgent for us.

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Ianko
Telerik team
answered on 25 Sep 2013, 01:28 PM
Hello Murthy,

Thank you for contacting the Telerik support.

Currently I can only make assumptions on the developed site, the used products and their configuration.

Could you please get back to me with more information about:
  • Is the problematic site the one that is under development or another one? 
  • Is the problem encounter under test server or after deployment?
  • Which RadControls are used in the project?
  • Could you provide more information about the configuration of the RadControls that could affect the login functionality?
  • Could you share more information about the web.config and particularly the authorization setup?
  • Are there any JavaScript or Server-side errors thrown when the issue occurs?
  • Could you provide detailed steps for reproducing?

Any provided information will be used to investigate the described behavior and help you to resolve it.

I am looking forward to your reply.


Regards,
Ianko
Telerik
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Ianko
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