Site not opening in Chrome

2 posts, 0 answers
  1. K. R.Murthii
    K. R.Murthii avatar
    19 posts
    Member since:
    Sep 2006

    Posted 24 Sep 2013 Link to this post

    Hi ,

    I developed a website using telerik controls and I tried to open the site in Apple Ipad Chrome, but I can not log in to the system by giving the credentials, but by using safari I can able to log in to the site.
    Please give me the solution, it is urgent for us.
  2. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 25 Sep 2013 Link to this post

    Hello Murthy,

    Thank you for contacting the Telerik support.

    Currently I can only make assumptions on the developed site, the used products and their configuration.

    Could you please get back to me with more information about:
    • Is the problematic site the one that is under development or another one? 
    • Is the problem encounter under test server or after deployment?
    • Which RadControls are used in the project?
    • Could you provide more information about the configuration of the RadControls that could affect the login functionality?
    • Could you share more information about the web.config and particularly the authorization setup?
    • Are there any JavaScript or Server-side errors thrown when the issue occurs?
    • Could you provide detailed steps for reproducing?

    Any provided information will be used to investigate the described behavior and help you to resolve it.

    I am looking forward to your reply.


    Regards,
    Ianko
    Telerik
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