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Silverlight Telerik Demos

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Monalisa
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Monalisa asked on 26 Sep 2011, 08:59 AM
Hi,

We have been trying to view the silverlight telerik demos via the following URL
http://demos.telerik.com/silverlight/#Chart/FirstLook
But we are unable to.We are getting the following error. We already have Microsoft Silverlight 4.0.60531.0 on our machine.

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; MSN Optimized;IN; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET4.0C; .NET4.0E; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MSN Optimized;IN; msn OptimizedIE8;ENIN)
Timestamp: Mon, 26 Sep 2011 07:56:43 UTC

Message: Unhandled Error in Silverlight Application An exception occurred during the operation, making the result invalid.  Check InnerException for exception details.   at System.ComponentModel.AsyncCompletedEventArgs.RaiseExceptionIfNecessary()
   at Telerik.Windows.QuickStartUI.ThemesDownloader.<>c__DisplayClass4.<DownloadFile>b__3(Object s, OpenReadCompletedEventArgs e)
   at System.Net.WebClient.OnOpenReadCompleted(OpenReadCompletedEventArgs e)
   at System.Net.WebClient.OpenReadOperationCompleted(Object arg)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
Line: 1
Char: 1
Code: 0
URI: http://demos.telerik.com/silverlight/Silverlight.js

Could you please help us.

Thanks
Monalisa

 

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Monalisa
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answered on 26 Sep 2011, 12:45 PM
Hi,

Also, sometimes I am unable to view the following URL:
http://www.telerik.com/help/silverlight/radchart-getting-started-create-data-bound-chart.html

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; MSN Optimized;IN; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET4.0C; .NET4.0E; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MSN Optimized;IN; msn OptimizedIE8;ENIN)
Timestamp: Mon, 26 Sep 2011 11:44:09 UTC

Message: Syntax error
Line: 1
Char: 1
Code: 0
URI: http://www.telerik.com/help/ScriptResource.axd?d=3IgfARZR0f4HCAzWzJAWHl-bHRGCB8xR5_So8wsFu3RrTKvKTaq_UQmZ3aKFSwKArUOTDdBsXdGd-cH8AB3Y6Gf2tAKp-qlV5AN0h2y0VFm1iLrJgtgcgoKw6qNfT1WV3ovTvnxxXlhADgbFNoXfcsnbKo81&t=ffffffffdf941e29

Message: 'Telerik.Web.UI.RadTreeView' is null or not an object
Line: 721
Char: 202
Code: 0
URI: http://www.telerik.com/help/silverlight/radchart-getting-started-create-data-bound-chart.html

Message: 'null' is null or not an object
Line: 127
Char: 34
Code: 0
URI: http://www.telerik.com/help/silverlight/radchart-getting-started-create-data-bound-chart.html

 



Sometimes, it works fine.

Could you please help me with this.
0
Teodor
Telerik team
answered on 26 Sep 2011, 01:13 PM
Hi Monalisa,

Thank you for contacting us.

Do you experience the demos error on a particular machine or you reproduce this on any machine you are using? Also, can you please clean you browser's cache, try to reopen the links and finally let us know what is the result?

Greetings,
Teodor
the Telerik team

Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

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Monalisa
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answered on 26 Sep 2011, 01:28 PM
Hi,

We have tried on four different machines , and the demos did not open in any.
I cleared the browser's cache and tried re-opening the links. But I am still getting the same error.

Could you please help.

Thanks
Monalisa
0
Teodor
Telerik team
answered on 27 Sep 2011, 10:43 AM
Hello Monalisa,

Thank you for the response.

The issue seems odd since the both the demos and the help link you sent us open effortlessly on our side, as seen on these videos:

help link:
http://screencast.com/t/oA4bPlpB

demos:
http://screencast.com/t/C9MSFkaOKIG

Looking at the exception stack of the error in the example, it seems that an issue while downloading the themes occurs. In this relation, is your machine (or the whole office) behind some kind of a proxy/firewall that might prevent some files from download? What happens if you try to open the links from a different browser?

Greetings,

Teodor
the Telerik team

Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

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Monalisa
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answered on 10 Oct 2011, 04:36 AM
Hi Teodor,

The sites were blocked at our end, so I was not able to view it.
It is resolved and I am able to view the sites.

Thanks for your help.
Monalisa
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