Session timeout does not cause grid error handler to fire

[Shauna]

When the session timeout occurs the telerik grid's display a blank and the error handler method I have defind is never called. The code calls a redirect function which routes to a different view. The response from the redirect is not json, which should trigger the grids error handler, but it does not.

[Maria Ilieva]

Hello Shauna,

By default RadGrid does not use Session to persist any of its settings. However, if you have enabled the ViewState to be persisted in Session you may observe the reported behavior. Please ensure that your viewstate is not persisted in session.

In addition in case you use RadCompression, please ensure that you have not enabled compressing viewstate in session.

I hope this helps.

Regards,
Maria Ilieva
Telerik

[Shauna]

As stated earlier, I am using the Telerik Grid's, with MVC3. These grid allow you to specify a error event handler in case of an error. Unfortunaltey when a redirect occurs this function is not triggered, even though the response is not in Json format.


         .Events(events => events.Error("error_handler"))

[Maria Ilieva]

Hi Shauna,

In case you are using KendoUI for ASP .NET MVC RadGrid control could I kindly ask you to post your question in the appropriate KendoUI forum section so that the Kendo team could provide the best assassinate for your specific case.

Regards,
Maria Ilieva
Telerik

[Steve]

And you wonder why you have a bad reputation on documentation... here's this phrase "the best assassinate for your specific case."... what the heck is this - if we have to spend time debugging text from a reply why are your controls worth $1000 renewal subscription fee?