Server Error - New Styles

11 posts, 0 answers
  1. Jon
    Jon avatar
    2 posts
    Member since:
    Jul 2014

    Posted 16 Jul 2014 Link to this post

    For the past day or so I have been seeing this message when creating a new style.

    Failed to create skin!
    A server error has occured.
    We have been notified and will try to resolve it ASAP.
    Sorry for the inconvenience.

    Can anyone shed some light on this issue?
    Thanks.
    JON

    PS. I was able to open an old style.zip file in the editor. I simply cannot create a new one.
  2. Mark
    Mark avatar
    14 posts
    Member since:
    Jun 2012

    Posted 17 Jul 2014 Link to this post


    I am also receiving these errors when trying to create a new Skin.

    Your help in resolving this would be appreciated.

    Thanks
    Mark
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Marin Bratanov
    Admin
    Marin Bratanov avatar
    3600 posts

    Posted 17 Jul 2014 Link to this post

    Hi guys,

    We are aware of this problem and we are actively working on fixing the Visual Style Builder tool.

    At the moment new skins cannot be created because of the error, but if you have an existing skin you can upload, this should work.

    My best advice is waiting a few days before getting back to custom skins. This can also help you focus on other pieces of your project's logic.

    Please accept my apologies for the inconvenience caused.

     

    Regards,

     

    Marin Bratanov
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
  5. Matt
    Matt avatar
    3 posts
    Member since:
    Jul 2014

    Posted 17 Jul 2014 Link to this post

    Adding my voice to the group waiting for a fix on the visual style builder.  I'm training on a product that uses Telerik controls and I am stymied in my progress until this is fixed.
  6. Marin Bratanov
    Admin
    Marin Bratanov avatar
    3600 posts

    Posted 18 Jul 2014 Link to this post

    Hi Matt,

    I want to assure you that we are working on this issue at this very moment. The Visual Style Builder is a complex tool and the fix is not trivial.

    I do understand that this can be problematic, yet you can use the built-in skins until you have the custom skin and focus on other parts of the logic until then.

    Please accept my sincere apologies for the inconvenience and the delay.


    Regards,

    Marin Bratanov
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
  7. Matt
    Matt avatar
    3 posts
    Member since:
    Jul 2014

    Posted 18 Jul 2014 Link to this post

    Hi Marin,

    Thank you for the update.  I can only imaging the complexity involved, and I appreciate the on-going work to correct the issue.  Do you have any ETA you can share?

    Thank you,
    Matt
  8. Jon
    Jon avatar
    2 posts
    Member since:
    Jul 2014

    Posted 18 Jul 2014 in reply to Marin Bratanov Link to this post

    Thank you for the update. I can understand this could be pretty complex.

    In the meantime I know I could edit an existing skin. The problem is I need a skin based upon the existing "Web20" skin. All my existing skins are based upon "Simple".

    Regardless, I can wait a little longer. I appreciate the Visual Style Builder and I thank you for making it available. I look forward to it's return.
  9. Mohammed
    Mohammed avatar
    1 posts
    Member since:
    Jul 2014

    Posted 21 Jul 2014 Link to this post

    I need a skin based upon the existing "MetroTouch" skin.
  10. Princy
    Princy avatar
    17421 posts
    Member since:
    Mar 2007

    Posted 21 Jul 2014 in reply to Mohammed Link to this post

    Hi Mohammed,

    Please have a look into this forum thread which discuss about the same scenario.

    Thanks,
    Princy.
  11. Marin Bratanov
    Admin
    Marin Bratanov avatar
    3600 posts

    Posted 21 Jul 2014 Link to this post

    Hi guys,

    I am glad to inform you that the Visual Style Builder tool is operational, so you should be able to create new skins again. I hope it will help you with your projects.

    Once again, please accept my apologies for the delay.


    Regards,

    Marin Bratanov
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
  12. Matt
    Matt avatar
    3 posts
    Member since:
    Jul 2014

    Posted 22 Jul 2014 in reply to Marin Bratanov Link to this post

    Thank you for the update, Marin.
Back to Top
UI for ASP.NET Ajax is Ready for VS 2017