Select does nothing

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58 posts, 0 answers
  1. Alex
    Alex avatar
    77 posts
    Member since:
    Mar 2008

    Posted 11 Nov 2008 Link to this post

    I have a page with the UploadFile control on it, I was on Q2 and everything worked fine.

    Just upgraded to Q3 and the control stopped working. When I click on the "Select" button nothing happens, I don't get the file browsing window.

    Any thoughts?

    Here's what I have on my page:

    - radUpload
    - radMultipage
    - 2X radPageViews
  2. Erjan Gavalji
    Admin
    Erjan Gavalji avatar
    1455 posts

    Posted 12 Nov 2008 Link to this post

    Hi Alex,

    That could be caused by some specific styles on the page. Can you please, send us your page with any stylesheets it might be using? Please, use a formal support ticket if you consider the page confidential.

    Kind regards,
    Erjan Gavalji
    the Telerik team

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  3. Steve
    Steve avatar
    5 posts
    Member since:
    Jun 2008

    Posted 25 Nov 2008 Link to this post

    I am having the exact same issue.

     

    <telerik:RadPageView ID="pageDocuments" runat="server">

     

     

     

    <telerik:RadProgressManager ID="RadProgressManager1" runat="server" /><telerik:RadProgressArea

     

     

    ID="RadProgressArea1" runat="server" Language=""><Localization

     

     

    Uploaded="Uploaded" />

     

     

    </telerik:RadProgressArea><telerik:RadUpload ID="RadUpload1" runat="server" FocusOnLoad="True"

     

     

    InitialFileInputsCount="2" MaxFileInputsCount="5" MaxFileSize="1000000"

     

     

    TargetFolder="~/Documents"></telerik:RadUpload>

     

     

     

     

    </telerik:RadPageView>

    I can provide more code if need...I followed the "Getting Started" example and nothing works.

     

  4. Erjan Gavalji
    Admin
    Erjan Gavalji avatar
    1455 posts

    Posted 26 Nov 2008 Link to this post

    Hi Steve,

    Thanks for the code snippet! To my regret I was not able to reproduce the problem with the page I created (attached hereby). Can you please, check what I'm missing?

    Kind regards,
    Erjan Gavalji
    the Telerik team

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  5. Stratos Karimbakas
    Stratos Karimbakas avatar
    7 posts
    Member since:
    Apr 2006

    Posted 10 Dec 2008 Link to this post

    I am getting the same problem. It only happens in IE6.0....it works fine in IE7,Firefox, Safari, and Chrome.
  6. Atanas Korchev
    Admin
    Atanas Korchev avatar
    8462 posts

    Posted 10 Dec 2008 Link to this post

    Hello Stratos Karimbakas,

    Please open a support ticket and send us the problematic page. We will investigate what is preventing RadUpload from operating correctly. Thanks.

    Regards,
    Albert
    the Telerik team

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  7. Stratos Karimbakas
    Stratos Karimbakas avatar
    7 posts
    Member since:
    Apr 2006

    Posted 16 Dec 2008 Link to this post

    unfortunately the page is database dependant and requires several other pages to function. I have a page that opens up a radwindow X, that radwindow opens a radwindow Y, that radwindow Z opens up one more W in which the radupload module resides. This last radwindow, W, can also be opened from the main page in some cases and the radupload works properly. However, when it is called directly from the page the upload module in window W works properly.

    The base page has the windows defined as follows:

     

    <telerik:RadWindowManager Skin="Sunset" ID="RadWindowManager1" runat="server" style="z-index:90000" >

     

     

    <Windows>

     

     

    <telerik:RadWindow

     

     

    NavigateUrl = "../../Orders/Orderitem.aspx"

     

     

    VisibleOnPageLoad = "false" OnClientClose="OnClientclose"

     

     

    OffsetElementID = "offsetElement"

     

     

    ID = "itemWindow" Modal="true" Animation="None" VisibleStatusbar="false"

     

     

    Top = "200" VisibleTitlebar="false"

     

     

    Left = "200" Overlay="true"

     

     

    Height="600" Width="550"

     

     

    runat="server"></telerik:RadWindow>

     

     

    <telerik:RadWindow

     

     

    NavigateUrl = "../../Orders/deleteitem.aspx"

     

     

    VisibleOnPageLoad = "false" OnClientClose="OnDeleteClientclose"

     

     

    OffsetElementID = "offsetElement"

     

     

    ID = "deleteWindow" Modal="true" Animation="None" VisibleStatusbar="false"

     

     

    Top = "10" VisibleTitlebar="false"

     

     

    Left = "10"

     

     

    Height="10" Width="10"

     

     

    runat="server"></telerik:RadWindow>

     

     

    <telerik:RadWindow

     

     

    NavigateUrl = "../../Orders/Orderitem.aspx"

     

     

    VisibleOnPageLoad = "false"

     

     

    OffsetElementID = "offsetElement" OnClientClose="OnClientclose"

     

     

    ID = "photoWindow" Animation="None" VisibleStatusbar="true"

     

     

    Top = "200" VisibleTitlebar="false"

     

     

    Left = "360" Overlay="true"

     

     

    Height="600" Width="830" Modal="true"

     

     

    runat="server"></telerik:RadWindow>

     

     

     

    <telerik:RadWindow

     

     

    NavigateUrl = "../../Orders/Addimage.aspx"

     

     

    VisibleOnPageLoad = "false" OnClientClose="OnAddClientClose"

     

     

    OffsetElementID = "offsetElement"

     

     

    ID = "addWindow" Animation="None" VisibleStatusbar="true"

     

     

    Top = "100" VisibleTitlebar="true"

     

     

    Left = "150" Overlay="false"

     

     

    Height="650" Width="550" Modal="true"

     

     

    runat="server"></telerik:RadWindow>

     

     

     

     

    <telerik:RadWindow

     

     

    NavigateUrl = "DummyWindow.aspx"

     

     

    VisibleOnPageLoad = "false"

     

     

    OffsetElementID = "offsetElement"

     

     

    ID = "DummyWindow" Animation="None" VisibleStatusbar="true"

     

     

    Top = "200" VisibleTitlebar="false"

     

     

    Left = "360" Overlay="false"

     

     

    Height="100" Width="100"

     

     

    runat="server"></telerik:RadWindow>

     

     

     

     

     

     

     

     

     

    </Windows>

     

     

     

     

    </telerik:RadWindowManager>

     

    The "addWindow" window has the upload module on it. It is called by "photoWIndow". Does this provide any insight on what is occuring. Again, this problem is only in IE6.

    Thanks.

  8. Veselin Vasilev
    Admin
    Veselin Vasilev avatar
    2992 posts

    Posted 19 Dec 2008 Link to this post

    Hello Stratos Karimbakas,

    Please try setting the EnableFileInputSkinning to False and let us know the results.

    Sincerely yours,
    Veselin Vasilev
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
  9. jack
    jack avatar
    1 posts
    Member since:
    Jun 2007

    Posted 19 Dec 2008 Link to this post

    tks, "EnableFileInputSkinning=false" , it work on ie6, but to ugly, waitting next version!
  10. David
    David  avatar
    12 posts
    Member since:
    Aug 2012

    Posted 20 Jan 2009 Link to this post

    Hi, 

    I had the same problem and it was solved with setting the EnableFileInputSkinning to false.

    There are propably two ways how to change the face of "ugly" button. 

    Create our own CSS style or wait to new release. 

    May I know when do you plan to release a new version of Upload control ?
  11. Ravi
    Ravi avatar
    13 posts
    Member since:
    Oct 2008

    Posted 20 Feb 2009 Link to this post

    Hi
      i am also had the same problem .... EnableFileInputSkinning="false"  is solved my problem ...... but skin is not good .....so please
     give solution to this problem ,,,,,,,,,its Urgend .........

       thank  you
  12. Veselin Vasilev
    Admin
    Veselin Vasilev avatar
    2992 posts

    Posted 20 Feb 2009 Link to this post

    Hi Ravi,

    Please open a new support ticket and send us a sample running project demonstrating the problem.
    Then we will be able to give you a solution.

    Thanks

    Sincerely yours,
    Veselin Vasilev
    the Telerik team

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  13. Lenny_shp
    Lenny_shp avatar
    343 posts
    Member since:
    Jul 2006

    Posted 16 Mar 2009 Link to this post

    old
  14. James Van Buren
    James Van Buren avatar
    31 posts
    Member since:
    May 2007

    Posted 31 Mar 2009 Link to this post

    Yes, i face the same issue in Q1.
    Setting 

    EnableFileInputSkinning

     

    ="false"  does the trick but the button looks different.
    Is there a way to Sking the button to look the same or will this issue be fixed soon?

     

  15. Veselin Vasilev
    Admin
    Veselin Vasilev avatar
    2992 posts

    Posted 01 Apr 2009 Link to this post

    Hi guys,

    Since we cannot reproduce the problem, please open a support ticket and attach a sample page there. We will examine it and find a solution for you.

    Thank you

    Greetings,
    Veselin Vasilev
    the Telerik team

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  16. Bruce Hochstetler
    Bruce Hochstetler avatar
    155 posts
    Member since:
    Apr 2007

    Posted 03 Apr 2009 Link to this post

    Hi All,

    Just wanted to add that I am also experiencing the problem; 2009.1.324.35. EnableFileInputSkinning="False" fixes it. This only happens on IE7 for me. On my page I have logic setup to add/remove inputs as needed. In some cases if the first input is removed and a new one added I get one shot at the browser dialog working, after that it ignores button clicks. If I do a submit of nothing, e.g. just click the submit button for my page with nothing in the file inputs; then the browse button will work after that.

    Thanks,
    Bruce
  17. Genady Sergeev
    Admin
    Genady Sergeev avatar
    1599 posts

    Posted 06 Apr 2009 Link to this post

    Hello Bruce Hochstetler,

    There was an issue under IE6 & 7. Due to a bug, the onclick event was not fired when :

    1. The left button is pressed
    2. The mouse is moved in the same time

    With the latest RadControls service pack the problem should vanish.

    Greetings,
    Genady Sergeev
    the Telerik team

    Check out Telerik Trainer , the state of the art learning tool for Telerik products.
  18. Lenny_shp
    Lenny_shp avatar
    343 posts
    Member since:
    Jul 2006

    Posted 06 Apr 2009 Link to this post

    Confirming that the [Select] issue is fixed in 2009.1.402.35.
  19. Bruce Hochstetler
    Bruce Hochstetler avatar
    155 posts
    Member since:
    Apr 2007

    Posted 06 Apr 2009 Link to this post

    In my particular situation it is NOT fixed. I've since opened a support ticket that demonstrates the problem. In my case, I'm generating in client-side code additional input panels. This was code that hasn't changed for better part of a year, I suspect the problem has something to do with this code, which was provided by Telerik some time back. It moves the 'Add' button to the top, then adds a description field below the input field and has a remove button at the end of the input field... something like that. On IE7, only the 'default' skin works or no skin; sometimes the select will respond, but only once.

    Bruce
  20. Bruce Hochstetler
    Bruce Hochstetler avatar
    155 posts
    Member since:
    Apr 2007

    Posted 07 Apr 2009 Link to this post

    Hi All,

    In my particular case I was doing ... Response.Write("<title>some dynamic title</title>"), for some reason this was causing an issue on my page regarding the select button. I've since replaced it with ... Page.Header.Title = "some dynamic title"; this has corrected my problem. Just thought I would pass this along.

    Bruce
  21. Shonda
    Shonda avatar
    36 posts
    Member since:
    Apr 2009

    Posted 08 Apr 2009 Link to this post

    I too have the same issue.  It seems to be heppening to me when I put the upload control in a scrollable div.

    <div style="height: 280px; width: 450px; overflow: auto;"
    <telerik:RadUpload ID="ruDocuments" runat="server" InitialFileInputsCount="2" OverwriteExistingFiles="false" AllowedFileExtensions=".pdf,.tif,.tiff" AllowedMimeTypes="application/pdf,image/tif,image/tiff" Skin="Sunset" OnClientAdded="addTitle" /> 
    </div> 

  22. Genady Sergeev
    Admin
    Genady Sergeev avatar
    1599 posts

    Posted 09 Apr 2009 Link to this post

    Hi Shonda,

    Your code snippet looks perfectly correct. There should not be problems clicking the select button. Please make sure that you are using the latest version of our components.

    Kind regards,
    Genady Sergeev
    the Telerik team

    Check out Telerik Trainer , the state of the art learning tool for Telerik products.
  23. Shonda
    Shonda avatar
    36 posts
    Member since:
    Apr 2009

    Posted 09 Apr 2009 Link to this post

    Thank you. I  am using the latest version I just downloaded 3 days ago.
  24. Genady Sergeev
    Admin
    Genady Sergeev avatar
    1599 posts

    Posted 13 Apr 2009 Link to this post

    Hello Shonda,

    Do you experience the problem on our web demos ? On a sample test, the code that you provided is working correctly with the latest dll ( IE7 ). Could you please open a support ticket and send us a sample project reproducing your problem. This will help us to investigate the case further.

    All the best,
    Genady Sergeev
    the Telerik team

    Check out Telerik Trainer , the state of the art learning tool for Telerik products.
  25. Shonda
    Shonda avatar
    36 posts
    Member since:
    Apr 2009

    Posted 13 Apr 2009 Link to this post

    I do not have the problem in the web demos, but the web demos do not contain scrollable divs.  When I remove my scrollable div I do not experience the issue.  It only with the divs.  The first 2 selects work just fine.  Then any other select after that does nothing.
  26. Clinton Smyth
    Clinton Smyth avatar
    65 posts
    Member since:
    Apr 2007

    Posted 19 May 2009 Link to this post

    Has there been any progress on this? 

    I'm experiencing the same problem (even after upgrading to: ASP.NET_AJAX_2009_1_402).  In my case, the select button works sometimes but does nothing most times.  This is only when using IE 7 (Firefox is fine).  Our users are able to upload 3 files at a time and often when the first select button doesn't work, after clicking 'add' the 2nd select button does work .. although if you close and re-open the select window repeatedly, after a few times the select button stops working.

    Specifying EnableFileInputSkinning="False" fixes it, although it would be better with the correct skin.  I have the RadUpload control in a floating div.
  27. Bruce Hochstetler
    Bruce Hochstetler avatar
    155 posts
    Member since:
    Apr 2007

    Posted 19 May 2009 Link to this post

    Hi Clinton Smyth,

    In my particular case as was doing Response.Write("<title>some title</title>") to set the page header. After changing this to use Page.Header.Title = "some title",  the problem went away. Be sure to add runat="server" in <head> tag.  The most current version for me now works without any issues.

    Hope that helps
    Bruce
  28. Kirill Bykov
    Kirill Bykov avatar
    10 posts
    Member since:
    Jan 2009

    Posted 25 May 2009 Link to this post

    Hi!

    Any updates on this issue?

    We're using 2009_1_402_dev exd experiencing exactly the same issue with Firefox.
    After doing some investigation it seems like the issue is caused by some specific css classes, not particulary DIVs...

    Very simple experiment:

    View Source->Save As test.html

    Moved test.html to the application root - select works
    Moved test.html to the original page location - select stops working. For me it feels like there're some conflicts in css, but I can't yet figure out what exactly the problem is.

    Thanks!
  29. Kirill Bykov
    Kirill Bykov avatar
    10 posts
    Member since:
    Jan 2009

    Posted 25 May 2009 Link to this post

    After doing some more experiments i was able to figure out  particular CSS entry which brakes it:

    #content

     

    {

     

    position:relative;
    ...

    }
    ...which we use for a top level table element.

    Still wondering what is the best way to resolve the issue without restructuring the entire application.
    Thanks.
    -Kirill.

  30. Genady Sergeev
    Admin
    Genady Sergeev avatar
    1599 posts

    Posted 25 May 2009 Link to this post

    Hello guys,

    We have taken into consideration all the feedback provided and now working on a fix that should take care of the select button issue once and for all. The fix is scheduled for the next Q, but if we don't have any unexpected faults we will release it for the upcoming service pack.

    Kind regards,
    Genady Sergeev
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
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