Scrollbars not shown on Android or iOS

4 posts, 0 answers
  1. John
    John avatar
    43 posts
    Member since:
    Aug 2014

    Posted 09 Sep 2015 Link to this post

    I developed a web site with Q3 2014, and works/looks fine in all major browsers on Windows 7.  In an attempt to go mobile and in the spirit of "responsive design", I fired-up the app in Safari on an iPad, and, in Chrome on a Samsung Galaxy tablet.  Aside from point-n-click issues, the system works/looks ok, except my scrollbars, which would appear while the browser was minimized, disappeared on all RadGrids and a MasterPage RadPane.  How can I get my scrollbars back?
  2. Dimitar
    Admin
    Dimitar avatar
    281 posts

    Posted 11 Sep 2015 Link to this post

    Hello,

    By default mobile browsers do not show scrollbars, unless you try to scroll the respective element. Thus, having no scrollbars in your application when viewed on iOS and Android devices is the expected behavior on such devices, not only for Telerik UI controls, but for all html scrollable elements. Changing the way scrollbars are displayed on mobile browsers is not recommended as the CSS properties which could override the appearance are not standardized and using such properties is not recommended.

    Regards,
    Dimitar
    Telerik
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  4. John
    John avatar
    43 posts
    Member since:
    Aug 2014

    Posted 11 Sep 2015 in reply to Dimitar Link to this post

    That begs me to ask the obvious question ... How is the user expected to get to the bottom of a drop-down, when there are more items than can fit on the screen?
  5. Dimitar
    Admin
    Dimitar avatar
    281 posts

    Posted 16 Sep 2015 Link to this post

    Hi,

    There are several cases that could be discussed here. There could be a drop-down with no scrolling set, thus when expanded, it would make the page higher. Another case would be a drop-down with scrolling. In this case the user could scroll down the drop-down items. If your concern is that there is no visual indicator for more items downwards in the drop-down, you could overcome that by setting such height to the dropdown so that there is a partially visible item at the bottom when expanded. This approach is used in the Google Chrome browser settings drop-down, for example. Again, initially not visible scrollbars is the default mobile browsers behavior.

    Regards,
    Dimitar
    Telerik
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