Hello,
I have used rotator, (version telerik.web.UI 3.1125.20), but iam facing one problem when page loads first time rotator does'nt show the items (this problem occurs only in Internet Explorer) and after refreshing the page then it works, so is there any solution please let us know.
Thank you
I have used rotator, (version telerik.web.UI 3.1125.20), but iam facing one problem when page loads first time rotator does'nt show the items (this problem occurs only in Internet Explorer) and after refreshing the page then it works, so is there any solution please let us know.
Thank you
1 Answer, 1 is accepted
0
Hello Vimal,
This issue usually occurs when the Width, ItemWidth, Height and ItemHeight properties are not declared. Could you please make sure that those properties are used in the RadRotator's declaration? They are important in order to make the rotator control to works properly. In case that the mentioned properties are used and the problem still exist, please open a new support ticket and send us a simple runnable project that reproduce the issue. Once we have a better view over your setup we will do our best to provide a working solution.
Sincerely yours,
Fiko
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
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This issue usually occurs when the Width, ItemWidth, Height and ItemHeight properties are not declared. Could you please make sure that those properties are used in the RadRotator's declaration? They are important in order to make the rotator control to works properly. In case that the mentioned properties are used and the problem still exist, please open a new support ticket and send us a simple runnable project that reproduce the issue. Once we have a better view over your setup we will do our best to provide a working solution.
Sincerely yours,
Fiko
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.