Rotator Fade Problems

4 posts, 0 answers
  1. DGraham
    DGraham avatar
    31 posts
    Member since:
    Sep 2008

    Posted 10 Jun 2009 Link to this post

    Hi,

    I'm using your rotator to fade between images (one image on view at a time), however it doesn't always load the whole image and sometimes fails to load the image at all (I just get the alt text)! I thought this might be to do with the size of the images being loaded (aprox 250kb .png files) so i created two more test pages with smaller .jpg images (page 1 aprox 40kb per image page 2 aprox 15kb per image) But the same thing still happens.

    I have the Rotator type set to SlideShow,
    Frame Delay
    set to 7000
    And Scroll Duration set to 0
    I am using an xml file as a datasource (There are six images to rotate)

    The test pages I created can be viewed at:

    http://www.receptionbureau.co.uk/callAnswering.aspx - High quality .png images (aprox 250kb)
    http://www.receptionbureau.co.uk/callAnswering1.aspx - Medium quality images (aprox 40kb)
    http://www.receptionbureau.co.uk/callAnswering2.aspx - Low quality images (aprox 15kb)

    Additionally in Firefox version 1.5.0.12 it loads the first image, then before the image has been fully displayed the next image starts loading over the top of the previous image, this continues until all images are loaded (looks really bad!). Google Chrome and Safari loads the images but does not rotate them.

    Any assistance would be greatly appreciated, as this needs to function correctly in the following browsers
    Fire Fox v1.5 - v3
    IE v6 - v8
    Safari v3
    Google Chrome

    Kind regards,

    Darren
  2. Fiko
    Admin
    Fiko avatar
    1406 posts

    Posted 10 Jun 2009 Link to this post

    Hi DGraham,

    I validated the provided links and found some errors in the code. For example : "end tag for element "a" which is not open". Please review the code and close the opened tags. Additionally, you need to specify the ItemWidth and ItemHeight properties of the RadRotator control in order to make the control works properly.

    I hope this helps.

    Kind regards,
    Fiko
    the Telerik team

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  4. gabs002
    gabs002 avatar
    1 posts
    Member since:
    Dec 2009

    Posted 27 Jan 2010 Link to this post

    Hi there,

    I'm also using a telerik RadRotator. In IE and Firefox it works fine, but in Safari the images are not rotating.
    What is the problem?

    Thank you,
    Gabriele
  5. Fiko
    Admin
    Fiko avatar
    1406 posts

    Posted 01 Feb 2010 Link to this post

    Hi Gabriele,

    I am not quite sure what my cause this behavior on your side, but I suggest you to apply the steps described in this code library. In case, that the problem still exists, could you please open a new support ticket and send me a runnable project? I will check it and do my best to provide a working solution as soon as possible.

    I hope this helps.

    Regards,
    Fiko
    the Telerik team

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