RichTextBox problems in safari

10 posts, 0 answers
  1. JJ
    JJ avatar
    7 posts
    Member since:
    Feb 2009

    Posted 13 Jan 2011 Link to this post

    Running Safari Version 5.0.3 (6533.19.4)
    on osx 10.6.5
    Silverlight plugin version: Version 4.0 (4.0.51204.0)
    When I look at the demo on the Telerik site for RadRichTextBox and try to type anything in the text box, the browser window goes blank.  I tried to create my own silverlight app with the richtextbox and had the same problem.  Could this be a compatibility issue?  just a bug?  Is there a work around?

  2. Iva Toteva
    Admin
    Iva Toteva avatar
    1319 posts

    Posted 14 Jan 2011 Link to this post

    Hi JJ,

    There is a known compatibility issue with Mac OS, which should be fixed in the next internal build.

    The reason lies within the SpellChecker, so if you disable it, you should be able to workaround the problem.
    If you have any other questions, do not hesitate to contact us again.

    Greetings,
    Iva
    the Telerik team
    Let us know about your Windows Phone 7 application built with RadControls and we will help you promote it. Learn more>>
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  4. JJ
    JJ avatar
    7 posts
    Member since:
    Feb 2009

    Posted 14 Jan 2011 Link to this post

    Disabling the spell check did stop that bug, however, I find that the box still has a variety o issues:
    Pressing enter for a new line causes very strange formatting.
    Sometimes I can not move the cursor or type anything after hitting enter.

    I have attached two screenshots of what I see when I hit enter at the end of a line.  The first is before I hit enter.
  5. Iva Toteva
    Admin
    Iva Toteva avatar
    1319 posts

    Posted 18 Jan 2011 Link to this post

    Hello JJ,

    Thank you for reporting these issues. We will tend to them as soon as possible.
    We are sorry for the inconvenience caused.

    All the best,
    Iva
    the Telerik team
    Let us know about your Windows Phone 7 application built with RadControls and we will help you promote it. Learn more>>
  6. praca
    praca avatar
    1 posts
    Member since:
    Apr 2010

    Posted 09 Feb 2011 Link to this post

    We are experiencing the same issues.. Do You know some way to make it work on Mac or maybe some timelines for fixes?

    Best regards
  7. Iva Toteva
    Admin
    Iva Toteva avatar
    1319 posts

    Posted 14 Feb 2011 Link to this post

    Hello praca,

    We are doing our best to get our controls to work on Mac OS just as we try to fix all bugs that are brought to our knowledge. However, I cannot provide you with a specific timeline of when we will manage to accomplish that, as the nature of the problem is a bit more tricky.

    Regards,
    Iva
    the Telerik team
    Let us know about your Windows Phone 7 application built with RadControls and we will help you promote it. Learn more>>
  8. Cuthahotha
    Cuthahotha avatar
    81 posts
    Member since:
    Sep 2008

    Posted 16 Feb 2011 Link to this post

    i just ran across the exact same problems.  Does anyone know if the problems are Safari/Mac related only.  ie does the problem exist with other browsers on the Mac? 
  9. Boby
    Admin
    Boby avatar
    595 posts

    Posted 22 Feb 2011 Link to this post

    Hello Steve Moss,
    Unfortunately these issues are observed in all major browsers on Mac - Safari, Chrome and Mozilla. We will do our best to fix the problems for the forthcoming Q1 2011 release.
    We are sorry for the inconvenience.

    Greetings,
    Boby
    the Telerik team
    Registration for Q1 2011 What’s New Webinar Week is now open. Mark your calendar for the week starting March 21st and book your seat for a walk through all the exciting stuff we ship with the new release!
  10. adoss
    adoss avatar
    1 posts
    Member since:
    Feb 2011

    Posted 02 Mar 2011 Link to this post

    I just tried out the Q1 2011 Beta demos on my Mac Safari, and the entire screen goes white after the control loads. This is a really important issue for us, is there an ETA on when this will be fixed besides "Q1"?
  11. Boby
    Admin
    Boby avatar
    595 posts

    Posted 04 Mar 2011 Link to this post

    Hi Alex Dossey,
    The compatibility issues with Mac OS X we are aware of are already fixed, and the changes will be visible to you in the next official release - Q1 2011, expected around the second half of March.

    All the best,
    Boby
    the Telerik team
    Registration for Q1 2011 What’s New Webinar Week is now open. Mark your calendar for the week starting March 21st and book your seat for a walk through all the exciting stuff we ship with the new release!
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