Ribbon bar start menu exception

6 posts, 0 answers
  1. m.wujec
    m.wujec avatar
    12 posts
    Member since:
    Jun 2012

    Posted 18 Aug 2010 Link to this post


    I encountered an unhandled exception when with startbutton menu open I use the scroll wheel on mouse.

    Stack trace returned as follow:
       w Telerik.WinControls.UI.RadDropDownMenu.OnMouseWheel(Control target,Int32 delta)
       w Telerik.WinControls.UI.PopupManager.OnMouseWheel(Message m)
       w Telerik.WinControls.UI.PopupManager.Telerik.WinControls.IMessageListener.PreviewMessage(Message& msg)
       w Telerik.WinControls.RadMessageFilter.NotifyGetMessageEvent(Message&msg)
       w Telerik.WinControls.RadMessageFilter.GetMessageHookProc(Int32 code, IntPtr wParam, IntPtr lParam)
       w System.Windows.Forms.UnsafeNativeMethods.GetMessageW(MSG& msg, HandleRef hWnd, Int32 uMsgFilterMin, Int32 uMsgFilterMax)
       wSystem.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID,Int32 reason, Int32 pvLoopData)
       wSystem.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
       w System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
       w System.Windows.Forms.Application.Run(Form mainForm)


    Any help will be usefull




  2. Deyan
    Deyan avatar
    2037 posts

    Posted 19 Aug 2010 Link to this post

    Hello wasko,

    Thanks for contacting us and for reporting this issue.

    I have been able to reproduce this issue and indeed, this is an undesired behavior in the RadApplicationMenu control. I have updated your Telerik points for bringing our attention to this issue and also would like to inform you that the fix for this issue will be included in our next Internal Build, as well as officially in our next major release.

    I hope this helps.

    Do not hesitate to write back in case of further questions.

    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
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  4. Mariano
    Mariano avatar
    8 posts
    Member since:
    Aug 2010

    Posted 12 Nov 2010 Link to this post


    I´m running the controls included in the RadControls_WinForms_2010_2_10_806_dev.exe  installer and I have the same issue.
    Any ideas? Or could you just send me a dll to replace the wrong one? I´d prefer not to mess with your source code... :D


    Mariano Liceaga
  5. Richard Slade
    Richard Slade avatar
    3000 posts
    Member since:
    May 2009

    Posted 12 Nov 2010 Link to this post


    You can download the latest internal builds and version of products by going to "your account" ==> "Download and Manage your Products" ==> "Product Downloads".

    Hope that helps
  6. Ivan Petrov
    Ivan Petrov avatar
    701 posts

    Posted 18 Nov 2010 Link to this post

    Hello Mariano,

    Thank you for writing.

    I recommend downloading the internal build for this version of our controls from the location provided in Richard's post. If you are still experiencing the issue, I would ask you to open a support ticket and send us a sample project. This will allow us to investigate the case and provide you with further assistance.

    If you have further questions, do not hesitate to ask.

    Best wishes,
    Ivan Petrov
    the Telerik team
    See What's New in RadControls for WinForms in Q3 2010 on Wednesday, November 17, 11am Eastern Time: Register here>>
  7. Mariano
    Mariano avatar
    8 posts
    Member since:
    Aug 2010

    Posted 18 Nov 2010 Link to this post

    I updated to RadControls_WinForms_2010_3_10_1109_dev.msi and the problem is fixed.
    Thank you. Great support as always.

    Mariano Liceaga
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