Reusable Content

47 posts, 0 answers
  1. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 26 Jan 2010 Link to this post

    Hi Jan Goesaert,
    You need to upgrade to the latest version of RadEditor for MOSS 5.6.2. I thing that the problem is fixed there. You can check it by downloading the fully functional trial.

    Here are the upgrade instructions http://www.telerik.com/help/aspnet-ajax/upgrade_to_a_newer_version_of_radeditor_for_moss.html.

    Best wishes,
    Stanimir
    the Telerik team

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  2. Jan Goesaert
    Jan Goesaert avatar
    8 posts
    Member since:
    Jan 2010

    Posted 29 Jan 2010 Link to this post

    OK Thanks,
    We will try this out as soon as possible!
    Jan

  3. Jan Goesaert
    Jan Goesaert avatar
    8 posts
    Member since:
    Jan 2010

    Posted 09 Feb 2010 Link to this post

    Unfortunately, the issue with disappearing reusable content in the content deployment process, appears to persist even after installing the upgrade. Suggestions or alternatives?
  4. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 10 Feb 2010 Link to this post

    Hello Jan Goesaert,
    In the 5.6.2 version of RadEditor for MOSS the reusable content is saved by the same way as in the OOB SharePoint editor. Could you confirm that, if you create the content with the OOB editor, the reusable content will not disappear.

    Best wishes,
    Stanimir
    the Telerik team

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  5. Jan Goesaert
    Jan Goesaert avatar
    8 posts
    Member since:
    Jan 2010

    Posted 10 Feb 2010 Link to this post

    Hello Stanimir,

    I can confirm this indeed! The reusable content has not disappeared when using the OOB RTE.

    Jan
  6. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 10 Feb 2010 Link to this post

    Hi Jan Goesaert,
    In this case could you please provide us with a step by step scenario of how to reproduce the problem. Describe your content deployment process.

    Thank you.

    Sincerely yours,
    Stanimir
    the Telerik team

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  7. Jan Goesaert
    Jan Goesaert avatar
    8 posts
    Member since:
    Jan 2010

    Posted 10 Feb 2010 Link to this post

    Hi Stanimir,

    What extra information do you need, besides the one I've posted earlier?
    You also need to know that we're working with customised page layouts in which our developers inserted the Telerik control: <Telerik:RadHtmlField>. We also use a customised masterpage. Within that masterpage I've tested an OOB SharePoint page-lay-out equiped with the OOB RTE and there the reusable content passed without any problems.

    Greetings
    Jan
  8. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 12 Feb 2010 Link to this post

    Hi Jan,
    Could you open an official support ticket?

    There I will need the following information.

    1. The configuration files of your environment: web.config file of your MOSS site, ConfigFile.xml, ToolsFile.xml, and MOSSEditorTools.js, which are located in the Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadEditorSharePoint\5.6.2.0__1f131a624888eeed\Resources folder. If you do not have 5.6.2.0__1f131a624888eeed folder, you are not using the latest version of the control and you need to upgrade.

    2. Sample of the reusable content, which you are inserting in the editor.

    3. A step by step scenario of how to reproduce the transferring of the date where the reusable content is lost.
    (Content is pushed from the first server to the "publishing" server by a standard content deployment job that runs once in an hour.)

    Sincerely yours,
    Stanimir
    the Telerik team

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  9. Jan Goesaert
    Jan Goesaert avatar
    8 posts
    Member since:
    Jan 2010

    Posted 26 Feb 2010 Link to this post

    Hello all,

    We solved the problem by changing the path of our target SharePointsite. Before, the path of the source site looked like this: servername/site/site/site, the path of the destination site was: servername2/site/site.
    Earlier, we already discovered problems in the url-translation of hyperlinks created in Telerik. To tackle this issue our developers installed an "http module" that did some kind of string.replace. This worked fine but apparently it did not work for the reusable content.

    Greetings
    Jan
  10. Anton
    Anton avatar
    2 posts
    Member since:
    Apr 2008

    Posted 16 Mar 2010 Link to this post

    Very intresting bug: if you try to use reusable content inside other reusable content item it will show "a" link. Version 5.6.2
  11. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 17 Mar 2010 Link to this post

    Hi Anton,

    Today we release new version 5.7.1. Could you confirm that you experience the same behavior with it. Also provide us with a step by step scenario of how to reproduce the issue.

    Regards,
    Stanimir
    the Telerik team

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  12. Jason Hunt
    Jason Hunt avatar
    2 posts
    Member since:
    Mar 2010

    Posted 25 Mar 2010 Link to this post

    We are having very similar issues currently using version 5.6.

    When using reusable content, after clicking the "Check in to shared draft" button, the content in the radeditor changes to an "a" link until the page refreshes, then the reusable content displays normally again. 

    However, the biggest problem is that if I edit the page, then edit a webpart on the page (so the web part properties show up at the right side of the page), the reusable content turns to an "a" link while the web part properties are displayed.  Then when I click "OK", or "Apply" on the webpart.properties, then check in the page to shared draft, the reusable content totally disapears and I have to go re-add it.

    Is this fixed in the version just released?  This doesn't have anything to content deployments, I am not using content deployments.  Any help would be appreciated.

    Thanks!
  13. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 26 Mar 2010 Link to this post

    Hello Jason,

    This behavior does not occur in the latest version of RadEditor for MOSS, which is 5.7.1. I suggest you upgrade to it.

    Greetings,
    Stanimir
    the Telerik team

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  14. Jason Hunt
    Jason Hunt avatar
    2 posts
    Member since:
    Mar 2010

    Posted 26 Mar 2010 Link to this post

    I upgraded to 5.7.1 and the dissapearing reusable content issue seems to be resolved, thanks.  However, when I click "OK", or "Check in to Shared Draft", the content still switches to an "a" link tag until the save is complete and the page reloads.  Is this normal functionality?  It's not a showstopper, just a little weird.

    Thanks!
  15. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 26 Mar 2010 Link to this post

    Hello Jason Hunt,
    However, when I click "OK", or "Check in to Shared Draft", the content still switches to an "a" link tag until the save is complete and the page reloads.  Is this normal functionality? - Yes, this is expected behavior. As long this is happening the automatic update functionality is working properly.


    Greetings,
    Stanimir
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
  16. Roger
    Roger avatar
    1 posts
    Member since:
    Oct 2009

    Posted 05 May 2011 Link to this post

    We are using the 5.7.3 version and if we set the following in ConfigFile.xml and ListConfigFile.xml, we can not add web parts (together with reusable content):
    <property name="ContentFilters">FixUlBoldItalic,IECleanAnchors,MozEmStrong,ConvertFontToSpan,IndentHTMLContent</property>

    (It doesn't matter what we set the ContentFilters property to. If we comments the row it works fine)

    When we click Add web part in a web part zone, the reusable content changes to "a" links and then when the page reloads, the "a" links still are there (they do not changes to the reusabe content.

    It is a WCM senario and we have our own page layouts and masterpage.
  17. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 05 May 2011 Link to this post

    Hello Roger,

    I suggest you to upgrade to the latest version of RadEditor for MOSS (5.8.8). This problem does not occur in it. You can find the upgrade instructions in the following online help article: Upgrading to a newer version of RadEditor for MOSS


    Regards,
    Stanimir
    the Telerik team

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