Remember me

6 posts, 0 answers
  1. Mat-Moo
    Mat-Moo avatar
    103 posts
    Member since:
    Nov 2012

    Posted 03 Feb 2014 Link to this post

    Everyday I have to log back in to my Telerik account before I can do any work on the platform.telerik.com, even with the remember me ticked.. anything I can do to resolve this, as it's most frustrating!
  2. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 04 Feb 2014 Link to this post

    Hi Mat,

    Thanks for bringing this to our attention. I've brought this to the attention of the respective team responsible for our platform login and they would investigate whether there is a problem and fix it.

    Just to be thorough, you experience this whenever you're trying to work with the In-browser AppBuilder and not Windows Client or VS extension, correct?

    Regards,
    Steve
    Telerik
    Icenium is now Telerik AppBuilder, and is part of the Telerik Platform. For more information on the new name, and to learn more about the Platform, register for the free online keynote and webinar on Wednesday, February 12, 2014 at 11:00 a.m. ET (8:00 a.m. PT)
  3. Mat-Moo
    Mat-Moo avatar
    103 posts
    Member since:
    Nov 2012

    Posted 04 Feb 2014 in reply to Steve Link to this post

    I mostly use the website version (would prefer to use the desktop client for speed), the forum seems to log me back in, but app keeps requesting me to login again. E.G, I've come back today and the app builder tab has gone back to the login screen, instead of on the workspace screen.
  4. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 05 Feb 2014 Link to this post

    Hi Mat,

    Thanks for the clarification, I'm forwarding this info to our devs and we would get back to you with more info once available.

    Regards,
    Steve
    Telerik
    Icenium is now Telerik AppBuilder, and is part of the Telerik Platform. For more information on the new name, and to learn more about the Platform, register for the free online keynote and webinar on Wednesday, February 12, 2014 at 11:00 a.m. ET (8:00 a.m. PT)
  5. Angel
    Admin
    Angel avatar
    14 posts

    Posted 07 Feb 2014 Link to this post

    Hello Matthew,
    Thank you for reporting this issue. I mange to reproduce it. We identify the problem and added it in our backlog. It will be fixed soon so stay tuned.  

    Regards,
    Angel
    Telerik
    Icenium is now Telerik AppBuilder, and is part of the Telerik Platform. For more information on the new name, and to learn more about the Platform, register for the free online keynote and webinar on Wednesday, February 12, 2014 at 11:00 a.m. ET (8:00 a.m. PT)
  6. Mat-Moo
    Mat-Moo avatar
    103 posts
    Member since:
    Nov 2012

    Posted 07 Feb 2014 in reply to Angel Link to this post

    Thanks :) I'll let you know if I have any further issues
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