reloading when moving mouse on object

3 posts, 1 answers
  1. Andreas Selling
    Andreas Selling avatar
    20 posts
    Member since:
    May 2009

    Posted 26 Oct 2009 Link to this post

    Why does the tooltip reload it's content when I only move the mouse on the object and not outside?
  2. Answer
    Svetlina Anati
    Admin
    Svetlina Anati avatar
    2795 posts

    Posted 29 Oct 2009 Link to this post

    Hello Andreas,

    I am not completely sure what is your exact configuration and scenario because you have not provided any details about it. In teh common case, the tooltip does not reload its content as you can see on all our online demos below:

    http://demos.telerik.com/aspnet-ajax/rotator/examples/overview/defaultcs.aspx

    That is why I assume that your case is more specififc. Since you say that you are using and object and also that the problem is reloading, the scenario I could assume that you have is that you have a flash video and it restarts when hovered. However, I build up a test demo based on this assumption and everything worked as expected - I attached my demo for your reference.

    Please, examine my demo and if my assumption is correct and only a small modification is needed, let me know what to do in order to reproduce the issue. Otherwise, open a new support ticket and send me a sample, fully runnable reproduction demo along with detailed reproduction steps and explanations of the actual and teh desired result and I will do my best to help.

    All the best,
    Svetlina
    the Telerik team

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  4. Andreas Selling
    Andreas Selling avatar
    20 posts
    Member since:
    May 2009

    Posted 04 Nov 2009 Link to this post

    Hello and thanks for the aswer.

    The problem was that the tooltipmanager was in a usercontrol that was in an updatepanel.
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