Recorder not registering clicks

4 posts, 1 answers
  1. Jaume
    Jaume avatar
    3 posts
    Member since:
    Mar 2011

    Posted 01 Apr 2011 Link to this post

    Hi, 

    I've just installed a fresh copy of the Test Studio and confirmed that the demos in the sample project work as expected.

    However, I've found that mouse clicks will not be picked up at all when I try to record a script. That is with either <a> or <input button/submit> tags.
    This consistently fails to work on any website that I may choose, e.g. going to wikipedia.org and following any of the text links that are displayed on the page.
    There are no plugins, proxies, or extra config on IE other than the developer toolbar.

    Are there any tips or further checks that you would like me to follow?

    cheers,

    Jaume

    Here's my setup:
    - Visual Studio 2010 Premium
    - Telerik WebUI Test Studio 2010.3.1421.0 (trial)
    - Telerik WebUI VS Extensions 2011.01.315.0 (fully licenced)
    - Internet Explorer 8.0.7601.17514
    - Windows 7 Professional 64bit
  2. Jaume
    Jaume avatar
    3 posts
    Member since:
    Mar 2011

    Posted 04 Apr 2011 Link to this post

    In the end I've upgraded to IE9 and the "click-registering" issue seems to have been solved so far.
    However, now I've found that when I add a new validation step with the "element highlighting" knobs the actions are not added to the actual aii test.

    But I suppose that I'll start a new thread for that issue.

    cheers,

    Jaume
  3. Answer
    Stoich
    Admin
    Stoich avatar
    1 posts

    Posted 04 Apr 2011 Link to this post

    Hi Jaume,
      no need to start a new thread.  This is a known issue. A fix is ready and will become available with our SP3 release which is the first release that will officially support IE9. It should become available by the end of the week. You can download it from your Telerik account when it does.

    Your previous issue with IE8 sounds very peculiar. Test Studio doesn't record clicks on Input control. Instead it directly feeds them parameters from the DOM when necessary. For instance if you navigate to Google and click on the search bar - nothing gets recorded. However, if you type some a "Set text" step is recorder. This is an action that directly communicates with the DOM - no click required. So that might explain the <input button/submit> part of your problem. However, I'm clueless as to why clicks on <a> elements wouldn't be recorder. If you still would like us to troubleshoot this then please provide as much info as possible - a Jing video, an application sample that demonstrates the issue etc.

    Hope to hear from you soon!

    Kind regards,
    Stoich
    the Telerik team
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  4. Jaume
    Jaume avatar
    3 posts
    Member since:
    Mar 2011

    Posted 04 Apr 2011 Link to this post

    Hi Stoich, 

    IE9: Good to hear, I'll look forward to the release of SP3 then.
    IE8: Funnily enough, now I'm unable to reproduce the issue with IE8 after I've downgraded to it because of the "unsupportedness" of IE9.

    Before tried installing IE9 I had actually removed everything that I thought could have interfered with the plugin, that is:
    - uninstalled any other add-ons.
    - cleared cookies, and temp data.
    - reset settings and followed the recommended config steps.
    - I even used the "no-addons" mode and attached to the browser window with the QA edition of Test Studio.
    But the recorder would still not pick up any clicks on the screen. I could still work around it with the "desktop actions", but that was a bit cumbersome.

    Anyway since it's all now working as expected after the downgrade from IE9 to IE8 you can consider this issue closed.

    Thanks a lot for your help,

    Jaume
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