RadWindowManager RadAlert

2 posts, 0 answers
  1. Misbakhul
    Misbakhul avatar
    7 posts
    Member since:
    May 2013

    Posted 17 Jun 2013 Link to this post

    hi,

    I have problems when using the application to call RadAlert RadWindowManager From CodeBehind ...

    Her problem is, event Buttons OK to RadAlert not function at all when in Click, in IE 8.

    please help her immediately, if there are less in use for RadAlert RadWindowManager.

    as a caption, in IE9 and IE 10, event RadAlert OK buttons function properly.
    I've experienced it Today, when raising and testing applications in the Production server,
    server specs: Windows Server 2008 Standard Edition ..


    please help,
    I need very urgent, because the next 3 days will do the SIT and UAT testing.

    trims a lot.
    chester(misbakhul)
  2. Marin Bratanov
    Admin
    Marin Bratanov avatar
    3602 posts

    Posted 19 Jun 2013 Link to this post

    Hello,

    I have seen a couple of similar reports and in none of the cases have we been able to reproduce this behavior in order to investigate it.
    What I can suggest at this point is the following:
    - make sure that there isn't a JavaScript error on the page. If there is, see if resolving it helps
    - make sure the RadWindowManager does not have ClientIDMode set to static (or any other value, the default one should be used)
    - try the lightweight renderMode if you are using the Q2 2013 version
    - if you are not using the latest version - test with it to see if it helps
    - try adding an x-ua compatible meta tag to force IE into edge (i.e. latest mode) or into IE7 mode to see if this makes a difference
    - make sure the compatibility view is turned off, it can break pages by mixing the browser and document modes
    - try disabling all addons/plugins in the browser to see if one of them is causing the problem
    - use a tool like fiddler to make sure there are no broken requests. If there are you can try the CDN we offer for the scripts or contact your network administrators in case a proxy or other network connection is breaking the requests. You can also try accessing the application from a different location to test this again.
    - if none of this helps - send us at least a live url or even better - a runnable sample where we can observe the problem in order to investigate it.

    Regards,
    Marin Bratanov
    Telerik
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