RadWindow disappears momentarily in IE

7 posts, 0 answers
  1. neebs
    neebs avatar
    106 posts
    Member since:
    Apr 2007

    Posted 21 Jan 2010 Link to this post

    I have implemented a form similar to that shown in the demo here:
    http://demos.telerik.com/aspnet-ajax/window/examples/internalcontent/defaultcs.aspx

    In the main window I display a grid and when a row is selected in the grid I either open a rad window with detailed information in the form of another grid, or I refresh the grid in the radwindow grid, if it is already open. This is all ajaxified such that when this operation occurs, I see the RadAjaxLoadingPanel spinning when the radwindow data is being refreshed. However, most annoyingly, the radwindow disappears momentarily when during the refresh operation, in Internet Explorer. It doesn't seem to happen that way in Chrome, i.e., the window never disappears. Is this by design, and is there a way to prevent that?

    Steve
  2. neebs
    neebs avatar
    106 posts
    Member since:
    Apr 2007

    Posted 21 Jan 2010 Link to this post

    More on this: It appears to be a payload issue, or a server utilization issue. The period of time which the radwindow is not visible is proportional to the amount of data to be displayed in the grid. In fact if I comment out the rebind, it disappears for a very short time. Don't know the significance of this tho.
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  4. Georgi Tunev
    Admin
    Georgi Tunev avatar
    7207 posts

    Posted 26 Jan 2010 Link to this post

    Hello Steve,

    From the information that you provided so far, it seems that you update the RadWindow as well, is this so? If this is the case, it is possible that this is the reason for the problem.
    If this is not the case, please open a support ticket and send a small sample project (make sure it can be run locally) that reproduces your exact setup and the problem itself - we will check it right away and do our best to help.


    Best wishes,
    Georgi Tunev
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
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  5. neebs
    neebs avatar
    106 posts
    Member since:
    Apr 2007

    Posted 26 Jan 2010 Link to this post

    Yes, I am updating the grid in the RadWindow. Is this the expected behavior?
  6. Georgi Tunev
    Admin
    Georgi Tunev avatar
    7207 posts

    Posted 29 Jan 2010 Link to this post

    Hi Steve,

    You should upgrade the grid only, not the RadWindow control. If this is not the case, I would like to ask you again to open a support ticket and to send us a reproduction project so we could have a better view over your exact setup and logic.


    Regards,
    Georgi Tunev
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  7. neebs
    neebs avatar
    106 posts
    Member since:
    Apr 2007

    Posted 31 Jan 2010 Link to this post

    Yes, I am updating the window, specifically the text that appears in the title bar.

    Steve
  8. Georgi Tunev
    Admin
    Georgi Tunev avatar
    7207 posts

    Posted 01 Feb 2010 Link to this post

    Hello Steve,

    In such case, this behavior is expected - when you update the window, it's been redrawn. To avoid that, I would suggest to use the client-side set_title() method.


    Sincerely yours,
    Georgi Tunev
    the Telerik team

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    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
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