radwindow control with moss

7 posts, 0 answers
  1. Tony
    Tony avatar
    4 posts
    Member since:
    Aug 2007

    Posted 22 Aug 2007 Link to this post

    Hi,

    I am trying to use radwindow control in a moss layout application. I deployed the dll to the gac, and copied the radcontrols folder to the wpresouces folder as describled in the whitepaper provide by Telerik. However, I got an error message saying that the template files for the radwindow control cann't be find. But I can browser to the virtual folder via iis manager.
    also I use rad treeview and radgrid. Those 2 controls work fine.

    Any anybody has any pointers on this?

    Thanks,

    Tony
  2. Georgi Tunev
    Admin
    Georgi Tunev avatar
    7207 posts

    Posted 23 Aug 2007 Link to this post

    Hi Tony,

    Make sure that you have set the RadControlsDir property of the RadWindow. For example if your RadControls folder is in C:\Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadWindow.Net2\1.8.2.0_a3055f084732468e\ folder, your RadControlsDir property should be set like this:
    RadControlsDir="/_wpresources/RadWindow.Net2/1.8.2.0_a3055f084732468e/RadControls"

    I hope this helps.



    Sincerely yours,
    Georgi Tunev
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center

  3. Tony
    Tony avatar
    4 posts
    Member since:
    Aug 2007

    Posted 23 Aug 2007 Link to this post

    Hi Georgi,

    Thanks for the quick reply. I have exactly what you mentioned in your reply and it did not work. The strange thing is both radgrid and radtreeview work, but not radwindow.

    Thanks,

    Tony
  4. Georgi Tunev
    Admin
    Georgi Tunev avatar
    7207 posts

    Posted 24 Aug 2007 Link to this post

    Hello Tony,

    Can you please make sure that the name of the directory where you have put the RadWindow's RadControls folder matches the exact version and public key token of the control and the files and folders inside it exist (see attached screenshot)? The name of the folder is built like this:

    <name of the dll>\<version of the dll>_<publc key token>

    e.g. if you are using v1.8.2 and the public key token is a3055f084732468e, the path will be
    C:\Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadWindow.Net2\1.8.2.0_a3055f084732468e

    You can check the public key token by opening the C:\Windows\assembly folder, right-clicking on the RadWindow's assembly and selecting Properties (see attached screenshot).

    If this doesn't help and you still see the message stating that the CoreTemplates file cannot be found, I would like to ask you to open a new support ticket and send me the following:
    1. Screenshot of the RadControls\Window folder in your Windows explorer where I can see the full path
    2. A screenshot of the assembly's properties (like the one attached to this thread)
    3. Screenshot of your code with the RadWindow's declaration.

     


    Kind regards,
    Georgi Tunev
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  5. Lisa Farkas
    Lisa Farkas avatar
    4 posts
    Member since:
    May 2004

    Posted 30 Aug 2007 Link to this post

    Hi Georgi,

    I created a support ticket for this.

    Thanks,

    Tony
  6. Georgi Tunev
    Admin
    Georgi Tunev avatar
    7207 posts

    Posted 31 Aug 2007 Link to this post

    Hi Rick,

    I've just answered your ticket. For convenience I am pasting my reply below:

    Can you please set the RadControlsDir property for the RadWindowManager (not the RadWindow) and see how the page will behave?

    I see in my reply in the forums that I said "Make sure that you have set the RadControlsDir property of the RadWindow." - I apologize for that - now I can see that this sentence can be misunderstood. I was referring to the RadWindow as a control, not the actual RadWindow declaration.

    The RadControlsDir property is set to the RadWindowManager only. It is the RadWindowManager that throws the error that you experience. Please set the property there and you should not experience any other problems.



    Sincerely yours,
    Georgi Tunev
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  7. Richard Finn
    Richard Finn avatar
    10 posts
    Member since:
    Jul 2012

    Posted 29 Nov 2007 Link to this post

    Just for the record - I was having the same problem, and this fix worked great!
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