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RadWindow Alert not appearing on top

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Kirk Quinbar
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Kirk Quinbar asked on 29 Aug 2011, 05:15 PM
after upgrading to Q2 2011 of Telerik silverlight, I have noticed that the RadWindow alert (or any other type for that matter) is not always appearing on top of other popups. Here is a couple scenerios.

- i have a silverlight page with a popup on it. contained on the popup is your radrichtextbox. the first time i run the app and display the popup, when i do functions from radrichtextbox, like insert hyperlink, it displays what i assume is one of your radwindows. the radwindow appears on the very top so i can see it and all is well. if i then close that dialog, then close my popup and redisplay the popup, the 2nd time i press insert hyperlink, the hyperlink dialog does not appear on top. it actually appears behind my original popup.

- I have a silverlight page with a popup on it. from the popup, i have some viewmodel code associated with it that calls your radwindow.alert function to popup a small alert dialog for the user. the first time i run through the page, i have it display my popup, then click a button to run the code to display the radwindow alert. the alert displays on top of all so i can see. if i close the alert, close the popup, then redisplay the popup and click my alert button again, the alert displays behind my oriignal popup.

so the way its behaving is the first time a radwindow is called, it works fine and displays completely on top of other popups on the page. the 2nd and other times its called during same session, it will no longer display completely on top. This functionality worked with Q4 2010 release. we never tried Q1 2011 due to some other issues, but it sounds like you guys have completely redesigned how your radwindow control works in Q2 2011, so i am assuming this zorder issue is coming out of that change?

how can we get alerts especially to be shown always on top of any other popups on the same page? and every time?

Kirk Quinbar

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Miroslav Nedyalkov
Telerik team
answered on 30 Aug 2011, 02:05 PM
Hello Kirk,

Thank you for contacting us. We fixed this in the latest internal build. We apologize for the inconvenience caused.

Best wishes,
Miroslav Nedyalkov
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krishna surapaneni
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answered on 02 Sep 2011, 08:30 AM
Hi Krik,

I am having the same problem with RadWindow.Alert. not fixed as you said. Alert window is displaying behind the latest window, i am using the Version 2011.2.815.1040.

this is still having problem. please check and let us know

Regards,
Krishna.
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Miroslav Nedyalkov
Telerik team
answered on 02 Sep 2011, 11:46 AM
Hi Krishna,

 This sounds like a different problem. Could you please give us some more details about the scenario you have or open a support ticket and send us a sample project that reproduces the problem? This way we will be able to better assist you to resolve the problem.

Kind regards,
Miroslav Nedyalkov
the Telerik team

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Brian Sayatovic
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answered on 09 Sep 2011, 02:56 PM
I think I've experienced the same problem.  I spawn a RadWindow and in that window I have a button that ultimately spawns a modal window.  The modal window appears under the previous window.

I've used similar patterns elsewhere in my application and not had this problem.  I don't know what's unique about it here (and I have very little bandwidth to focus on diagnosing this bug right now).

Regarding the fix you alluded to earlier, is that something that might be releases as a patch/servicepack or do we have to wait until the next release?
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Miroslav Nedyalkov
Telerik team
answered on 12 Sep 2011, 10:43 AM
Hi Brian,

 What version of RadControl for Silverlight do you use? We had similar problem in the 2011 Q2 official release, but it should be fixed in the latest internal build.

Kind regards,
Miroslav Nedyalkov
the Telerik team

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Brian Sayatovic
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answered on 12 Sep 2011, 01:08 PM
2011 Q2.
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Brian Sayatovic
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answered on 12 Sep 2011, 01:09 PM
Again, regarding the fix in internal builds you alluded to earlier, is that something that might be released as a patch/servicepack or do we have to wait until the next release?
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Yana
Telerik team
answered on 15 Sep 2011, 12:28 PM
Hello Brian,

Q2 SP1 will be released in the end of September and will include all the fixes from the internal builds.

Kind regards,
Yana
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Sébastien
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answered on 22 Sep 2011, 04:03 PM
Hello Telerik,

I am experiencing the same issue and SP1 did not fix this problem, my RadWindow is still displayed behind my other ChildWindow... Is there a workaround for this?

Regards
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Miroslav Nedyalkov
Telerik team
answered on 22 Sep 2011, 05:11 PM
Hello Sébastien,

In version 2011 Q2 SP1 this problem should be fixed. If you are using this version, please send us some more information about how do you open the RadWindow control. A sample project that reproduces the issue would be of great help.

Regards,
Miroslav Nedyalkov
the Telerik team

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Lee
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answered on 09 Jan 2013, 06:14 AM
the problem in RadControls for WPF Q3 2012 SP1 has still exist as i use RadWindow.Alert("Hello") in mainWindow. when i click mainwindow icon in taskbar is not on the top of MainWindow.
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Boyan
Telerik team
answered on 13 Jan 2013, 08:55 AM
Hi Lee,

In order for this to behave properly you have to set Owner of the Alert window. You can find more info here.

Regards,
Boyan
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Lee
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answered on 14 Jan 2013, 03:04 AM
thanks for you reply.
 i have create a new window that inherit RadWindow and set it's owner .
it's ok。
thank you
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Kirk Quinbar
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Miroslav Nedyalkov
Telerik team
krishna surapaneni
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Brian Sayatovic
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Yana
Telerik team
Sébastien
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Lee
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Boyan
Telerik team
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