RadWindow Alert not appearing on top

14 posts, 0 answers
  1. Kirk Quinbar
    Kirk Quinbar avatar
    48 posts
    Member since:
    Nov 2007

    Posted 29 Aug 2011 Link to this post

    after upgrading to Q2 2011 of Telerik silverlight, I have noticed that the RadWindow alert (or any other type for that matter) is not always appearing on top of other popups. Here is a couple scenerios.

    - i have a silverlight page with a popup on it. contained on the popup is your radrichtextbox. the first time i run the app and display the popup, when i do functions from radrichtextbox, like insert hyperlink, it displays what i assume is one of your radwindows. the radwindow appears on the very top so i can see it and all is well. if i then close that dialog, then close my popup and redisplay the popup, the 2nd time i press insert hyperlink, the hyperlink dialog does not appear on top. it actually appears behind my original popup.

    - I have a silverlight page with a popup on it. from the popup, i have some viewmodel code associated with it that calls your radwindow.alert function to popup a small alert dialog for the user. the first time i run through the page, i have it display my popup, then click a button to run the code to display the radwindow alert. the alert displays on top of all so i can see. if i close the alert, close the popup, then redisplay the popup and click my alert button again, the alert displays behind my oriignal popup.

    so the way its behaving is the first time a radwindow is called, it works fine and displays completely on top of other popups on the page. the 2nd and other times its called during same session, it will no longer display completely on top. This functionality worked with Q4 2010 release. we never tried Q1 2011 due to some other issues, but it sounds like you guys have completely redesigned how your radwindow control works in Q2 2011, so i am assuming this zorder issue is coming out of that change?

    how can we get alerts especially to be shown always on top of any other popups on the same page? and every time?

    Kirk Quinbar
  2. Miroslav Nedyalkov
    Admin
    Miroslav Nedyalkov avatar
    1718 posts

    Posted 30 Aug 2011 Link to this post

    Hello Kirk,

    Thank you for contacting us. We fixed this in the latest internal build. We apologize for the inconvenience caused.

    Best wishes,
    Miroslav Nedyalkov
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

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  4. krishna surapaneni
    krishna surapaneni avatar
    38 posts
    Member since:
    Aug 2009

    Posted 02 Sep 2011 Link to this post

    Hi Krik,

    I am having the same problem with RadWindow.Alert. not fixed as you said. Alert window is displaying behind the latest window, i am using the Version 2011.2.815.1040.

    this is still having problem. please check and let us know

    Regards,
    Krishna.
  5. Miroslav Nedyalkov
    Admin
    Miroslav Nedyalkov avatar
    1718 posts

    Posted 02 Sep 2011 Link to this post

    Hi Krishna,

     This sounds like a different problem. Could you please give us some more details about the scenario you have or open a support ticket and send us a sample project that reproduces the problem? This way we will be able to better assist you to resolve the problem.

    Kind regards,
    Miroslav Nedyalkov
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

  6. Brian Sayatovic
    Brian Sayatovic avatar
    91 posts
    Member since:
    Nov 2009

    Posted 09 Sep 2011 Link to this post

    I think I've experienced the same problem.  I spawn a RadWindow and in that window I have a button that ultimately spawns a modal window.  The modal window appears under the previous window.

    I've used similar patterns elsewhere in my application and not had this problem.  I don't know what's unique about it here (and I have very little bandwidth to focus on diagnosing this bug right now).

    Regarding the fix you alluded to earlier, is that something that might be releases as a patch/servicepack or do we have to wait until the next release?
  7. Miroslav Nedyalkov
    Admin
    Miroslav Nedyalkov avatar
    1718 posts

    Posted 12 Sep 2011 Link to this post

    Hi Brian,

     What version of RadControl for Silverlight do you use? We had similar problem in the 2011 Q2 official release, but it should be fixed in the latest internal build.

    Kind regards,
    Miroslav Nedyalkov
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

  8. Brian Sayatovic
    Brian Sayatovic avatar
    91 posts
    Member since:
    Nov 2009

    Posted 12 Sep 2011 Link to this post

    2011 Q2.
  9. Brian Sayatovic
    Brian Sayatovic avatar
    91 posts
    Member since:
    Nov 2009

    Posted 12 Sep 2011 Link to this post

    Again, regarding the fix in internal builds you alluded to earlier, is that something that might be released as a patch/servicepack or do we have to wait until the next release?
  10. Yana
    Admin
    Yana avatar
    4554 posts

    Posted 15 Sep 2011 Link to this post

    Hello Brian,

    Q2 SP1 will be released in the end of September and will include all the fixes from the internal builds.

    Kind regards,
    Yana
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

  11. Sébastien
    Sébastien avatar
    17 posts
    Member since:
    Mar 2011

    Posted 22 Sep 2011 Link to this post

    Hello Telerik,

    I am experiencing the same issue and SP1 did not fix this problem, my RadWindow is still displayed behind my other ChildWindow... Is there a workaround for this?

    Regards
  12. Miroslav Nedyalkov
    Admin
    Miroslav Nedyalkov avatar
    1718 posts

    Posted 22 Sep 2011 Link to this post

    Hello Sébastien,

    In version 2011 Q2 SP1 this problem should be fixed. If you are using this version, please send us some more information about how do you open the RadWindow control. A sample project that reproduces the issue would be of great help.

    Regards,
    Miroslav Nedyalkov
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

  13. Lee
    Lee avatar
    6 posts
    Member since:
    Oct 2012

    Posted 09 Jan 2013 Link to this post

    the problem in RadControls for WPF Q3 2012 SP1 has still exist as i use RadWindow.Alert("Hello") in mainWindow. when i click mainwindow icon in taskbar is not on the top of MainWindow.
  14. Boyan
    Admin
    Boyan avatar
    758 posts

    Posted 13 Jan 2013 Link to this post

    Hi Lee,

    In order for this to behave properly you have to set Owner of the Alert window. You can find more info here.

    Regards,
    Boyan
    the Telerik team

    Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.

  15. Lee
    Lee avatar
    6 posts
    Member since:
    Oct 2012

    Posted 13 Jan 2013 Link to this post

    thanks for you reply.
     i have create a new window that inherit RadWindow and set it's owner .
    it's ok。
    thank you
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