RadUpload - Potential Timeout?

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2 posts, 0 answers
  1. Kyle
    Kyle avatar
    9 posts
    Member since:
    Aug 2010

    Posted 14 Sep 2010 Link to this post

    I received word from one of our customers yesterday that our RadUpload was 'timing out.'  She is the only person having troubles uploading (that we know of).  At first, I thought it was because she was trying to upload a large file.  Then she tried it with a less than 1 MB jpeg.  Attached is a screenshot she sent me.

    Does anyone know of a reason it seems to hang?

    Thanks,
    Kyle
  2. T. Tsonev
    Admin
    T. Tsonev avatar
    2770 posts

    Posted 16 Sep 2010 Link to this post

    Hi Kyle,

    I've tested with Safari 4.1.1 on Mac OS X 10.4.11

    The problem might be in the internet connection your customer is using. Perhaps the ISP has some filtering or proxy in place that is interfering with the upload.

    You might try to provide a page with a simple asp:Upload for her to try, to see if that makes any difference.

    I hope this helps.

    Kind regards,
    Tsvetomir Tsonev
    the Telerik team
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