RadUpload is not working in IE8 & IE7

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  1. Jaichand
    Jaichand avatar
    24 posts
    Member since:
    Jun 2011

    Posted 13 Jul 2011 Link to this post

    Hi,
    we are facing problem with file upload in IE8 & IE7 and there is no problem with IE9 & other browsers.
    We are using Telerik.web.UI.dll file version - 2011.1.413.40   RadUpload. The problem is that when we select button to upload the file browser not open and in selection box cursor is blinking only i.e. not possible to browse file.
    Our requirement is to work fine for IE7 to IE9. So please suggest me if any settings are require if code issue then let me know.

    Thanks
    Jaichand
  2. Peter Filipov
    Admin
    Peter Filipov avatar
    1028 posts

    Posted 14 Jul 2011 Link to this post

    Hi Jaichand,

    I have tested the RadUpload under IE7 and IE8 and everything works fine. Please review the following video. Please record a video how you reproduce the issue. Please set the EnableFileInputSkinning="false" and try to reproduce it again.

    Best wishes,
    Peter Filipov
    the Telerik team

    Register for the Q2 2011 What's New Webinar Week. Mark your calendar for the week starting July 18th and book your seat for a walk through of all the exciting stuff we will ship with the new release!

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  4. Jaichand
    Jaichand avatar
    24 posts
    Member since:
    Jun 2011

    Posted 15 Jul 2011 Link to this post

    Thanks for Reply, but no luck, Its not working . Can you Please tell me an other settings.

    Thanks
     Jaichand
  5. Peter Filipov
    Admin
    Peter Filipov avatar
    1028 posts

    Posted 15 Jul 2011 Link to this post

    Hello Jaichand,

    Please record a video how you reproduce the issue or please send me a working sample project (to investigate it locally) that reproduces your issue.

    Greetings,
    Peter Filipov
    the Telerik team

    Register for the Q2 2011 What's New Webinar Week. Mark your calendar for the week starting July 18th and book your seat for a walk through of all the exciting stuff we will ship with the new release!

  6. Guy
    Guy avatar
    49 posts
    Member since:
    Oct 2007

    Posted 20 Jan 2012 Link to this post

    Hi,

    I am experiencing this issue and have uploaded a jing video to my dropbox as a zip file (just under 10MB)...

    Jing screencast of Issue with IE8 on RadUpload

    In the video i do the following...

    • create a .net 3.5 vb web app from scratch.
    • add a radupload control from the 2011.3.1305.35 control suite to a blank aspx page
    • add the IE7 emulation meta tag
    • set EnableFileInputSkinning to false
    • run the project and demonstrate the file picker dialog 
    • working in chrome
    • working in IE6 and IE9
    • and not working in IE7 and IE8

    you will also notice some odd rendering of the first upload row, but subsequent ones look fine.

    The same behaviour occurs in telerik.web.ui 2010.2.929.35

    also the exact same behaviour occurs in the .net 4 builds of both versions.
  7. Peter Filipov
    Admin
    Peter Filipov avatar
    1028 posts

    Posted 25 Jan 2012 Link to this post

    Hi Guy,

    I was able to reproduce the issue. It happens because the IE browser is rendering an additional property: style="width:15px" on the input container. I have logged the problem in our bug tracking system to investigate it further.

    As a gratitude for pointing this out, I updated your Telerik points.

    All the best,
    Peter Filipov
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
  8. Phil
    Phil avatar
    25 posts
    Member since:
    Sep 2012

    Posted 09 Mar 2012 Link to this post

    Hi
    I am having the same issue.
    I cant find the issue on PITS.

    Has there been a solution found to this issue?

    Cheers
  9. Guy
    Guy avatar
    49 posts
    Member since:
    Oct 2007

    Posted 09 Mar 2012 Link to this post

    i resorted to adding the IE specific 'emulate IE7' meta tag.
  10. Phil
    Phil avatar
    25 posts
    Member since:
    Sep 2012

    Posted 09 Mar 2012 Link to this post

    see, if I put the meta tag in, it breaks in both IE7 and IE8.
    If I dont put it in, it works in IE8.

    Also, seems as tho putting EnableFileInputSkinning="true" makes it work. Tho I need to test the impact of that.
  11. Peter Filipov
    Admin
    Peter Filipov avatar
    1028 posts

    Posted 12 Mar 2012 Link to this post

    Hi,

    The issue is fixed. Please try the latest build of our controls. Setting the EnableFileInputSkinning=true can be used as a workaround, because the wrapper of the input is calculated wrong.

    All the best,
    Peter Filipov
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  12. JT
    JT avatar
    49 posts
    Member since:
    Mar 2007

    Posted 13 Mar 2012 Link to this post

    Peter, you've said both EnableFileInputSkinning="false" and EnableFileInputSkinning="true" in just this thread alone. Can you clarify on the setting that works? I haven't had good luck with false, myself.

    Thanks!
  13. Peter Filipov
    Admin
    Peter Filipov avatar
    1028 posts

    Posted 16 Mar 2012 Link to this post

    Hi Justin,

    The confusion is caused because the thread became with the introduction of one issue and after it another appears (which are already fixed).
    To avoid the last problem please set EnableFileInputSkinning="true".

    Regards,
    Peter Filipov
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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