RadUpload Firewall Issue

3 posts, 0 answers
  1. abramsm
    abramsm avatar
    3 posts
    Member since:
    Jan 2007

    Posted 07 Jun 2010 Link to this post

    We are using the RadUpload control (2010.1.422.1040) in Silverlight 4.  We have a problem with our watchguard firewall during uploads.  Although the functionality of the control works and files are uploaded successfully, there is extreme cpu usage on the watchguard server and the management system eventually crashes.  We were wondering if there is a known conflict between watchguard and the RadUpload control.
  2. Valentin.Stoychev
    Admin
    Valentin.Stoychev avatar
    2198 posts

    Posted 08 Jun 2010 Link to this post

    Hi abramsm,

    I guess that your firewall has a setting to monitor the internet traffic and it examines all the internet traffic. Basically the upload is making service calls to the server and writes the files on the server file system.

    You can configure the firewall or to the anti-virus system to skip the monitoring to a specific urls and folders.

    Regards,
    Valentin.Stoychev
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
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  4. Valentin.Stoychev
    Admin
    Valentin.Stoychev avatar
    2198 posts

    Posted 08 Jun 2010 Link to this post

    Hi abramsm,

    I guess that your firewall has a setting to monitor the internet traffic and it examines all the internet traffic. Basically the upload is making service calls to the server and writes the files on the server file system.

    You can configure the firewall or to the anti-virus system to skip the monitoring to a specific urls and folders if you are sure that the traffic coming from RadUpload is OK.

    Regards,
    Valentin.Stoychev
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
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