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RadTootip, radSchedule and radCalendar problem

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Nuno Oliveira
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Nuno Oliveira asked on 25 Jun 2008, 03:34 PM
(RadControls Prometheus v2007.3 1425)

Hi,

I have a radTooltip, a radSchedule and a radCalendar on the page. It is configured with the following values:
RelativeTo="Mouse"
AutoTooltipify="true"
ToolTipZoneID assign with radSchedule.ClientID.

I have no association whatsoever between the radCalendar and the Tooltip control and , asd far as I can see, I have no duplicated elements IDs on the page at least not created by me.
 
Problem:
Each time I move the mouse over an appointment schedule nothing happens. Then I change the schedule view, lets say to week view, and when I move the mouse over the appointments and the tooltip is shown. Great! The problem is that if I move the mouse over a day in the calendar the tooltip is shown too, despite I have nothing configured to do so.

Can anyone help me?

Best regards,
Nuno

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Svetlina Anati
Telerik team
answered on 30 Jun 2008, 12:15 PM
Hi Nuno,

Since I do not have your code I can only make assumptions about your exact scenario and configuration.

In case the problem is that unexpected tooltips are shown, please remove the AutoToolTipify = True setting form the RadToolTipManager's declaration. When you have this setting, the RadToolTipManager iterates through all controls on the page and in case they have a Title attribute (Tooltip server property) set, it automatically tooltipifies them.

In case you continue experiencing problems after you have removed this setting, please open a new support ticket and send us a sample, fully runnable project (including DB, if needed) along with a detailed explanation of the problem and the desired behavior. Once I receive it, I will do my best to help.



Kind regards,
Svetlina
the Telerik team

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Nuno Oliveira
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Svetlina Anati
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