RadTootip, radSchedule and radCalendar problem

2 posts, 0 answers
  1. Nuno Oliveira
    Nuno Oliveira avatar
    10 posts
    Member since:
    Jan 2006

    Posted 25 Jun 2008 Link to this post

    (RadControls Prometheus v2007.3 1425)

    Hi,

    I have a radTooltip, a radSchedule and a radCalendar on the page. It is configured with the following values:
    RelativeTo="Mouse"
    AutoTooltipify="true"
    ToolTipZoneID assign with radSchedule.ClientID.

    I have no association whatsoever between the radCalendar and the Tooltip control and , asd far as I can see, I have no duplicated elements IDs on the page at least not created by me.
     
    Problem:
    Each time I move the mouse over an appointment schedule nothing happens. Then I change the schedule view, lets say to week view, and when I move the mouse over the appointments and the tooltip is shown. Great! The problem is that if I move the mouse over a day in the calendar the tooltip is shown too, despite I have nothing configured to do so.

    Can anyone help me?

    Best regards,
    Nuno

  2. Svetlina Anati
    Admin
    Svetlina Anati avatar
    2795 posts

    Posted 30 Jun 2008 Link to this post

    Hi Nuno,

    Since I do not have your code I can only make assumptions about your exact scenario and configuration.

    In case the problem is that unexpected tooltips are shown, please remove the AutoToolTipify = True setting form the RadToolTipManager's declaration. When you have this setting, the RadToolTipManager iterates through all controls on the page and in case they have a Title attribute (Tooltip server property) set, it automatically tooltipifies them.

    In case you continue experiencing problems after you have removed this setting, please open a new support ticket and send us a sample, fully runnable project (including DB, if needed) along with a detailed explanation of the problem and the desired behavior. Once I receive it, I will do my best to help.



    Kind regards,
    Svetlina
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
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