RadToolTipManager server error in ie9

[Jay]

Hi,

i am getting the following error when RadToolTipManager loads a usercontrol (problem is with ie9 9.0.4)

RadToolTipManager response error:

Exception=Sys.WebForms.PageREquestManagerServerErrorExecution; An Unknown error occurred while processing the request on the server. the status code returned from the server was: 500

it is working fine with ie9 (9.0.2)

can please any one help me to resolve this issue.

Thank you in advance

Jai

[Svetlina Anati]

Hi Jay,

 This error is not directly related to RadToolTipManager but could be reproduced with a standard update panel as well and usually occurs when something is wrong with the server code. You can find more information on the net, e.g below:

http://www.google.bg/#hl=bg&rlz=1W1ADFA_en&q=The+status+code+returned+is+500&aq=f&aqi=&aql=&oq=&gs_rfai=&fp=2d4371d2e102af3d

This being said, I recommend to debug the server code.

If the problem persists, you can cancel the error alert in the OnClientResponseError event as shown below:

Copy Code

<script type="text/javascript">
function OnClientResponseError(sender, args) {
args.set_cancelErrorAlert(true);
}

</script>

i hope that my reply and suggestion are helpful, let me know how it goes.

Kind regards,
Svetlina Anati
the Telerik team

[Jay]

Hi Svetlina,

Thanks for your reply.

the problem is not with the telerik RadToolTipManager, it is because of windows update.

please find the solution for the problem below

http://blogs.msdn.com/b/paulking/archive/2012/01/16/using-an-http-module-to-assist-in-adjusting-the-value-of-aspnet-maxhttpcollectionkeys-imposed-by-ms11-100.aspx

Thank you once again.

Regards,
Jai