RadToolTipManager server error in ie9

3 posts, 0 answers
  1. Jay
    Jay avatar
    19 posts
    Member since:
    Dec 2011

    Posted 27 Jan 2012 Link to this post

    Hi,

    i am getting the following error when RadToolTipManager loads a usercontrol (problem is with ie9 9.0.4)

    RadToolTipManager response error:

    Exception=Sys.WebForms.PageREquestManagerServerErrorExecution; An Unknown error occurred while processing the request on the server. the status code returned from the server was: 500

    it is working fine with ie9 (9.0.2)

    can please any one help me to resolve this issue.

    Thank you in advance

    Jai

  2. Svetlina Anati
    Admin
    Svetlina Anati avatar
    2795 posts

    Posted 30 Jan 2012 Link to this post

    Hi Jay,

     This error is not directly related to RadToolTipManager but could be reproduced with a standard update panel as well and usually occurs when something is wrong with the server code. You can find more information on the net, e.g below:

    http://www.google.bg/#hl=bg&rlz=1W1ADFA_en&q=The+status+code+returned+is+500&aq=f&aqi=&aql=&oq=&gs_rfai=&fp=2d4371d2e102af3d

    This being said, I recommend to debug the server code.

    If the problem persists, you can cancel the error alert in the OnClientResponseError event as shown below:

    Copy Code
    <script type="text/javascript">
    function OnClientResponseError(sender, args) {
    args.set_cancelErrorAlert(true);
    }
    </script>

    i hope that my reply and suggestion are helpful, let me know how it goes.

    Kind regards,
    Svetlina Anati
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
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  4. Jay
    Jay avatar
    19 posts
    Member since:
    Dec 2011

    Posted 31 Jan 2012 Link to this post

    Hi Svetlina,

    Thanks for your reply.

    the problem is not with the telerik RadToolTipManager, it is because of windows update.

    please find the solution for the problem below

    http://blogs.msdn.com/b/paulking/archive/2012/01/16/using-an-http-module-to-assist-in-adjusting-the-value-of-aspnet-maxhttpcollectionkeys-imposed-by-ms11-100.aspx


    Thank you once again.

    Regards,
    Jai

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