RadToolTipManager Response Error

3 posts, 0 answers
  1. Duy
    Duy  avatar
    68 posts
    Member since:
    Apr 2009

    Posted 12 Mar 2014 Link to this post


    Hi,

    I encountered an alert error.

    RadToolTipManager Response Error:
    Sys.WebForms.PageRequestManagerServerErrorExecution; An Unknown error occurred while processing the request on the server. the status code returned from the server was: 500.

    This issue occurs when I deployed the onto actual server.  It runs fine on development environment.

    Please give me some tips what causes the problem.

    Kind Regards,

    Duy
  2. Marin Bratanov
    Admin
    Marin Bratanov avatar
    3602 posts

    Posted 13 Mar 2014 Link to this post

    Hi Duy,

    I advise that you examine this help article that explains how to deal with such exceptions: http://www.telerik.com/help/aspnet-ajax/tooltip-troubleshooting-common-issues.html. You may need to set the customErrors to off in the web.config to see actual exceptions on the deployed application.


    Regards,
    Marin Bratanov
    Telerik

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  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Duy
    Duy  avatar
    68 posts
    Member since:
    Apr 2009

    Posted 14 Mar 2014 in reply to Marin Bratanov Link to this post

    Thanks Marin, I used fiddle to look for the problem and further investigation with found related article for similar issue.  (properties  web.config must be runAllManagedModulesForAllRequests="false" and precondition="manageHandler")

    Regards,

    Duy
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