Can you please provide some runnable code where we can see what is your configuration? Are you using load on demand through AJAX or WebService or you only replace the standard tooltips with RadToolTips? We will be glad to help but in order to do so we will really need to examine the particular case - once we receive reproduction code from you we will fix it and you will be then able to apply the same logic in your original application.
All the best,
the Telerik team
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