RadToolTip ignoring ManualClose property.

2 posts, 0 answers
  1. MatFindlay
    MatFindlay avatar
    18 posts
    Member since:
    Apr 2007

    Posted 04 Dec 2008 Link to this post

    I have several RadToolTips on a page I'm working on, added while using version 2008.2.826.35. The tooltips have the ManualClose property set to true, and were working properly: staying open until the close button was clicked. After updating to version 2008.3.1105.35, the tooltips automatically close, and the close button doesn't even show up.

    I tried making a test page with just an opener button and a tooltip, and I'm seeing the same behavior.

    Any help to fix this would be appreciated. For what these tooltips are being used for, automatic closing would be rather irritating.
  2. Svetlina Anati
    Admin
    Svetlina Anati avatar
    2795 posts

    Posted 05 Dec 2008 Link to this post

    Hello MatFindlay,

    The X button used to appear when you set the RadToolTip's ManualClose property to true. However, now the ManualClose and the Sticky properties are obsolete - they still can be used but we do not recommend this because problems may occur especially when using both of them in a combination because this scenario is not a valid one. I strongly recommend to use the new property which replaces them - the HideEvent property which is demonstrated here. Please, replace all the occurrences of the obsolete properties with the new ones and test again.

    This being said, if the replacement of the old properties does not help and you are not using a skin different than the ones listed in the skinning demo, I will need to examine your code - please send me a sample, fully runnable reproduction demo along with reproduction instructions.

    Kind regards,

    Svetlina
    the Telerik team

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