RadToolBar not updating asp controls in production

3 posts, 0 answers
  1. John Townsley
    John Townsley avatar
    7 posts
    Member since:
    May 2010

    Posted 17 Nov 2010 Link to this post

    I am in process of upgrading our existing projects from ASP.NET 3.5 to 4.0 and switching from Visual Studio 2008 to 2010. During this process I have had no trouble converting the projects and getting them to work in the development environment, but as soon as I put them into production, the RadToolBar will not update the other asp controls we have set up. No error is thrown. Nothing happens when the button is pushed. It is as if the button was not pushed at all. In ASP.NET 3.5, everything worked great. Our production server runs on Windows Server 2008 R2 Standard and we serve our internal websites through IIS 7. The website is created separately from other websites and is not stored in inetpub\wwwroot. It also runs on its own application pool. These websites are used internally and are set up to open in Internet Explorer 8 by simply typing the name of the web application into the URL. When the name of the application URL is entered along with the default page (e.g. "ThisProgramName/default.aspx"), all of a sudden everything works great. I want it set up so that including "default.aspx" in the URL is not necessary. Again, no settings have been changed in IIS 7 since the .NET 3.5 version of the web application was used other than the conversion to .NET 4. Also, when I feed the RadToolBar through RadAjaxManager I get the following error:

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E)
    Timestamp: Wed, 17 Nov 2010 16:03:30 UTC

    Message: Sys.WebForms.PageRequestManagerParserErrorException: The message received from the server could not be parsed. Common causes for this error are when the response is modified by calls to Response.Write(), response filters, HttpModules, or server trace is enabled.
    Details: Error parsing near '

    <!DOCTYPE html P'.
    Line: 6
    Char: 84093
    Code: 0
    URI: http://assessorqrycommercial/Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=RadScriptManager1_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3a1f68db6e-ab92-4c56-8744-13e09bf43565%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%3aen-US%3a30468509-1b07-456a-b5f4-bb35a9cae168%3a16e4e7cd%3af7645509%3a22a6274a%3aed16cbdc%3a24ee1bba%3a1e771326%3aa7e79140

  2. Yana
    Yana avatar
    4547 posts

    Posted 19 Nov 2010 Link to this post

    Hello John,

    We've already answered to the support team regarding this issue. I'm pasting it here for a reference:

    We were unable to reproduce the error on our side after deploying the application on IIS. In order to help you resolve this we will need to first observe the error and can debug it.

    Could you provide us with a live URL where we will be able to do that? Or if not, could you give us detailed instructions for deployment and eventually triggering the error?

    the Telerik team
    Browse the vast support resources we have to jumpstart your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.
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  4. John Townsley
    John Townsley avatar
    7 posts
    Member since:
    May 2010

    Posted 19 Nov 2010 Link to this post

    I received the fix for this problem at another forum post. Here is a link to the fix: http://www.telerik.com/community/forums/aspnet-ajax/general-discussions/anyone-work-with-4-0-web-site-projects.aspx
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