RadToolBar doesn't work in Chrome or IE 9

[Sam]

I'm currently having an issue where a RadToolBar doesn't work in the latest version of Chrome or Internet Explorer, but does work in Firefox or IE 7.  Essentially, instead of having the HTML that should display the toolbar and the dropdown menu contained within, I have a container div with nothing outside.  I have absolutely no idea what could be causing this, and I was hoping someone could provide guidance on the matter.  Thanks for your help.

[Ivan Zhekov]

Hello, Sam.

That's rather odd behaviour for the ToolBar. We do test our code against novel and legacy browsers. Which leads me to believe that there is something specific about your project.

Could you provide a sample of your project or at least a live URL we could inspect?

All the best,
Ivan Zhekov
the Telerik team

[Sam]

I've attached the relevant code from the aspx page.  Please let me knkow if you need any more information.


<div style="float:right; width:58px; height:24px; right:0px; top:0px; z-index:1">

    <telerik:RadToolBar ID="ActionsMenu" runat="server" OnClientButtonClicking="ActionsMenuClicked"

        Skin="Windows7" OnClientDropDownOpening="OnActionsMenuOpening"

        Width="58px" Height="24px">

        <Items>

            <telerik:RadToolBarDropDown runat="server" DropDownWidth="150px" Height="24px"

                ImageUrl="~/images/gear.png" meta:resourcekey="RadToolBarDropDownResource1">

                <Buttons>

                    <telerik:RadToolBarButton runat="server" ImageUrl="~/images/node_add.png"

                        meta:resourcekey="RadToolBarButtonResource1" Owner="" Text=" Add Node"

                        Value="addNode">

                    </telerik:RadToolBarButton>

                    <telerik:RadToolBarButton runat="server" ImageUrl="~/images/node_edit.png"

                        meta:resourcekey="RadToolBarButtonResource2" Owner="" Text=" Edit Node"

                        Value="editNode">

                    </telerik:RadToolBarButton>

                    <telerik:RadToolBarButton runat="server" ImageUrl="~/images/node_delete.png"

                        meta:resourcekey="RadToolBarButtonResource3" Owner="" Text=" Delete Node"

                        Value="deleteNode">

                    </telerik:RadToolBarButton>

                    <telerik:RadToolBarButton runat="server" IsSeparator="True"

                        meta:resourcekey="RadToolBarButtonResource4" Owner="" Value="sep">

                    </telerik:RadToolBarButton>

                    <telerik:RadToolBarButton runat="server" ImageUrl="~/images/accountAdd.png"

                        meta:resourcekey="RadToolBarButtonResource5" Owner="" Text=" Add Account"

                        Value="addAccount">

                    </telerik:RadToolBarButton>

                    <telerik:RadToolBarButton runat="server" ImageUrl="~/images/accountAdmin.png"

                        meta:resourcekey="RadToolBarButtonResource6" Owner="" Text=" Edit Account"

                        Value="editAccount">

                    </telerik:RadToolBarButton>

                </Buttons>

            </telerik:RadToolBarDropDown>

        </Items>

        <ExpandAnimation Duration="100" Type="OutQuint" />

        <CollapseAnimation Type="OutQuint" Duration="100"></CollapseAnimation>

    </telerik:RadToolBar>

</div>

<telerik:RadTreeView ID="EnterpriseTree" runat="server" OnLoad="EnterpriseTree_Load"

    OnNodeExpand="EnterpriseTree_NodeExpand" Skin="Office2007"

    OnNodeClick="EnterpriseTree_NodeClick" style="position:absolute"

    meta:resourcekey="EnterpriseTreeResource1">

</telerik:RadTreeView>

[Ivan Zhekov]

Hello, Sam

The toolbar appears to be working normally.

Now, I do miss a couple of client side functions so I had to remove them. Namely ActionsMenuClicked and OnActionsMenuOpening, as well as the images for the menu.

I suppose the images are not crucial for this case, but the scripts are, as they might be related. Could you include them as  snippet?

All the best,
Ivan Zhekov
the Telerik team

[Sam]

I actually removed them from the code while testing, and the failure still persists.  Sorry for copying over the wrong version of the code.

[Ivan Zhekov]

Hello, Sam.

Without an actual project or a live URL there is little we can do.

Do you think you can publish your project to a temporary URL so we could take a closer look? Like I said, the menu looks fine, so there must be something else in your code that I am missing / you did not include. A live URL will point us in the right direction where to look for this issue.

Regards,
Ivan Zhekov
the Telerik team

[Sam]

No?  I can't publish an unreleased product.  Anyway, thanks for your help.  It gives me at least some idea of where to look.  I was mostly just hoping that you had some idea of what kind of issues occur in Chrome and IE but not Firefox.  That's a fairly unusual set of browsers to share the same issue, particularly when related to a particular feature of your product.