RadTimePicker Browser compatibility

12 posts, 0 answers
  1. Abhinav Tyagi
    Abhinav Tyagi avatar
    1 posts
    Member since:
    Jan 2010

    Posted 12 Jan 2010 Link to this post

    RadTimePicker pop Window is not working with Google Chrome & Apple Safari  .
    Though it is working fine with IE & Mozilla Firefox.  
  2. Daniel
    Admin
    Daniel avatar
    4943 posts

    Posted 12 Jan 2010 Link to this post

    Hello Abhinav,

    Please download the latest version of RadControls for ASP.NET AJAX and let me know if the problem persists. You can also test the control in our online demos:
    TimePicker/First look

    Regards,
    Daniel
    the Telerik team

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  4. J2K
    J2K avatar
    33 posts
    Member since:
    Sep 2005

    Posted 24 May 2010 Link to this post

    Same problem, testing out other browers as users are having many issues with IE8.  With Safari for Windows, for example the RadTimePicker is DOA, does not respond in any way to a mouse click ... using Radcontrols Net2.dll, v2.2, and no, not interested in "updating" to Radcontrols Ajax

  5. Daniel
    Admin
    Daniel avatar
    4943 posts

    Posted 28 May 2010 Link to this post

    Hello J2K,

    I tested our TimePicker demos in Safari and they seem to be working fine. Can you please suggest how to reproduce the problem?
    RadCalendar for ASP.NET online demos

    As to Internet Explorer 8 - RadControls for ASP.NET works with this version in compatibility mode only.
    <meta http-equiv="X-UA-Compatible" content="IE=7" />

    Best regards,
    Daniel
    the Telerik team

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  6. J2K
    J2K avatar
    33 posts
    Member since:
    Sep 2005

    Posted 28 May 2010 Link to this post

    Daniel ... thank you for you response .... I should have said "Rad DateTimePicker". When using Safari for Windows (V4) or Chrome(V5) the Time View panel does not dropdown or appear anywhere in response to a mouse click on the Time View button for Rad Asp Net Controls (Net 1 or Net 2).   The Calendar however does respond to a mouse click on the Calendar button as expected.  I wasn't able to test this in your demo's, as I couldn't find a demo for the Rad DateTimePicker.

     In our testing, the both the date and the time portions of the Rad DateTimePicker : work as expected using IE 7 and IE 8  (with or without compatibility mode) and work as expected using  Firefox (V3.6.3) but do not work (the Time portion does not respond to a mouse click) with either Safari for Windows(V4) or Chrome (V5)

    The relevant markup follows .. any help will be appreciated as we find the Rad DateTimePicker a very helpful control for capturing datetime values (which we often need) and as our users increasingly prefer to use anything but IE 8, especially Firefox, Chrome, and Safari.

    <%@ Page Language="vb" AutoEventWireup="false"%>

    <%@ Register Assembly="RadComboBox.Net2" Namespace="Telerik.WebControls" TagPrefix="radCb" %>

    <%@ Register Assembly="RadSpell.Net2" Namespace="Telerik.WebControls" TagPrefix="radS" %>

    <%@ Register Assembly="RadInput.Net2" Namespace="Telerik.WebControls" TagPrefix="radI" %>

    <%@ Register Assembly="RadCalendar.Net2" Namespace="Telerik.WebControls" TagPrefix="radCln" %>

    <%@ Register Assembly="RadAjax.Net2" Namespace="Telerik.WebControls" TagPrefix="radA" %>

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN" "http://www.w3.org/tr/xhtml11/dtd/xhtml11.dtd">

    <radCln:RadDateTimePicker ID="txtDateScheduled" runat="server">
                                <TimeView runat=server  Skin="Office2007">
                                </TimeView>
                                <Calendar runat=server  ShowRowHeaders="False" Skin="Office2007">
                                </Calendar>
                                <DateInput Skin="Office2007">
                                </DateInput>
                            </radCln:RadDateTimePicker> 
  7. Daniel
    Admin
    Daniel avatar
    4943 posts

    Posted 03 Jun 2010 Link to this post

    Hello J2K,

    I attached the latest version of RadCalendar and RadInput for ASP.NET. Please test them locally and let me know whether they exhibit the same problem.

    RadControls for ASP.NET browser support

    Regards,
    Daniel
    the Telerik team

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  8. J2K
    J2K avatar
    33 posts
    Member since:
    Sep 2005

    Posted 07 Jun 2010 Link to this post

    Daniel ... thanks for the reply.  The hotfix worked.  The RadDateTimePicker is now fully functional with both Chrome and Safari, as with IE 7 and 8, and Firefox.  Thanks so much for the help with this.
  9. Daniel
    Admin
    Daniel avatar
    4943 posts

    Posted 07 Jun 2010 Link to this post

    Hello J2K,

    Please note that the attached assemblies are Trial version. Feel free to submit a support ticket if you want to get the licensed (dev) version.

    Best regards,
    Daniel
    the Telerik team

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  10. sri
    sri avatar
    4 posts
    Member since:
    Jan 2011

    Posted 02 Jul 2013 Link to this post

    hi daniel,

    the trial hotfix worked, but in my case though it shows the popup the date and time we select is not going to the textbox.
    its still empty.
    our page consist of various user control and update panels.
    let me know a suggestion.
    also how long this trial will work?
  11. Daniel
    Admin
    Daniel avatar
    4943 posts

    Posted 03 Jul 2013 Link to this post

    Hello Sri,

    It is hard to guess what causes the problem judging by this description only. If you want me to take a look into it, please provide a simple, runnable demo or self-contained code. I would also recommend that you download the latest version of the controls because this thread is three years old.

    Regards,
    Daniel
    Telerik
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  12. sri
    sri avatar
    4 posts
    Member since:
    Jan 2011

    Posted 04 Jul 2013 Link to this post

    actually the telerik version used here is 2.2.1.0 .
    <radCln:RadDateTimePicker ID="dpDeliveryDueDate" runat="server" TabIndex="1" Width="225px"
                           >               
                            <DatePopupButton ImageUrl="~/img/cal.gif" HoverImageUrl="~/img/cal.gif" />
                            <TimePopupButton ImageUrl="~/img/clock.png" HoverImageUrl="~/img/clock.png" />
                            <DateInput ID="DateInput1" DisplayDateFormat="d-MMMM-yyyy hh:mm tt" runat="server">
                            </DateInput>
                            <Calendar ID="Calendar1" ShowRowHeaders="false" runat="server">
                            </Calendar>
                            <ClientEvents OnDateSelected="DateSelected" />
                            <TimeView ID="TimeView1" OnClientTimeSelected="ClientTimeSelected" runat="server">
                            </TimeView>
                        </radCln:RadDateTimePicker>

    this piece of code is inside panel, which is the target control of modalpopupextender(AJAX).

    this works fine in all browser except for chrome, that too only the timepicker doesnt shows up, datepicker works like a charm.
    hope this give you some idea...
  13. Daniel
    Admin
    Daniel avatar
    4943 posts

    Posted 05 Jul 2013 Link to this post

    Hello Sri,

    You are using an outdated version of a product which is no longer supported. I would recommend that you upgrade to the latest version of RadControls for ASP.NET AJAX.

    Regards,
    Daniel
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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