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RadTimePicker Browser compatibility

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Abhinav Tyagi
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Abhinav Tyagi asked on 12 Jan 2010, 06:37 AM
RadTimePicker pop Window is not working with Google Chrome & Apple Safari  .
Though it is working fine with IE & Mozilla Firefox.  

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Daniel
Telerik team
answered on 12 Jan 2010, 08:30 AM
Hello Abhinav,

Please download the latest version of RadControls for ASP.NET AJAX and let me know if the problem persists. You can also test the control in our online demos:
TimePicker/First look

Regards,
Daniel
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J2K
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answered on 24 May 2010, 07:55 PM
Same problem, testing out other browers as users are having many issues with IE8.  With Safari for Windows, for example the RadTimePicker is DOA, does not respond in any way to a mouse click ... using Radcontrols Net2.dll, v2.2, and no, not interested in "updating" to Radcontrols Ajax

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Daniel
Telerik team
answered on 28 May 2010, 01:27 PM
Hello J2K,

I tested our TimePicker demos in Safari and they seem to be working fine. Can you please suggest how to reproduce the problem?
RadCalendar for ASP.NET online demos

As to Internet Explorer 8 - RadControls for ASP.NET works with this version in compatibility mode only.
<meta http-equiv="X-UA-Compatible" content="IE=7" />

Best regards,
Daniel
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J2K
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answered on 28 May 2010, 11:42 PM
Daniel ... thank you for you response .... I should have said "Rad DateTimePicker". When using Safari for Windows (V4) or Chrome(V5) the Time View panel does not dropdown or appear anywhere in response to a mouse click on the Time View button for Rad Asp Net Controls (Net 1 or Net 2).   The Calendar however does respond to a mouse click on the Calendar button as expected.  I wasn't able to test this in your demo's, as I couldn't find a demo for the Rad DateTimePicker.

 In our testing, the both the date and the time portions of the Rad DateTimePicker : work as expected using IE 7 and IE 8  (with or without compatibility mode) and work as expected using  Firefox (V3.6.3) but do not work (the Time portion does not respond to a mouse click) with either Safari for Windows(V4) or Chrome (V5)

The relevant markup follows .. any help will be appreciated as we find the Rad DateTimePicker a very helpful control for capturing datetime values (which we often need) and as our users increasingly prefer to use anything but IE 8, especially Firefox, Chrome, and Safari.

<%@ Page Language="vb" AutoEventWireup="false"%>

<%@ Register Assembly="RadComboBox.Net2" Namespace="Telerik.WebControls" TagPrefix="radCb" %>

<%@ Register Assembly="RadSpell.Net2" Namespace="Telerik.WebControls" TagPrefix="radS" %>

<%@ Register Assembly="RadInput.Net2" Namespace="Telerik.WebControls" TagPrefix="radI" %>

<%@ Register Assembly="RadCalendar.Net2" Namespace="Telerik.WebControls" TagPrefix="radCln" %>

<%@ Register Assembly="RadAjax.Net2" Namespace="Telerik.WebControls" TagPrefix="radA" %>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN" "http://www.w3.org/tr/xhtml11/dtd/xhtml11.dtd">

<radCln:RadDateTimePicker ID="txtDateScheduled" runat="server">
                            <TimeView runat=server  Skin="Office2007">
                            </TimeView>
                            <Calendar runat=server  ShowRowHeaders="False" Skin="Office2007">
                            </Calendar>
                            <DateInput Skin="Office2007">
                            </DateInput>
                        </radCln:RadDateTimePicker> 
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Daniel
Telerik team
answered on 03 Jun 2010, 09:11 AM
Hello J2K,

I attached the latest version of RadCalendar and RadInput for ASP.NET. Please test them locally and let me know whether they exhibit the same problem.

RadControls for ASP.NET browser support

Regards,
Daniel
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J2K
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answered on 07 Jun 2010, 07:38 PM
Daniel ... thanks for the reply.  The hotfix worked.  The RadDateTimePicker is now fully functional with both Chrome and Safari, as with IE 7 and 8, and Firefox.  Thanks so much for the help with this.
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Daniel
Telerik team
answered on 07 Jun 2010, 09:07 PM
Hello J2K,

Please note that the attached assemblies are Trial version. Feel free to submit a support ticket if you want to get the licensed (dev) version.

Best regards,
Daniel
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sri
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answered on 03 Jul 2013, 04:34 AM
hi daniel,

the trial hotfix worked, but in my case though it shows the popup the date and time we select is not going to the textbox.
its still empty.
our page consist of various user control and update panels.
let me know a suggestion.
also how long this trial will work?
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Daniel
Telerik team
answered on 03 Jul 2013, 12:07 PM
Hello Sri,

It is hard to guess what causes the problem judging by this description only. If you want me to take a look into it, please provide a simple, runnable demo or self-contained code. I would also recommend that you download the latest version of the controls because this thread is three years old.

Regards,
Daniel
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sri
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answered on 05 Jul 2013, 04:36 AM
actually the telerik version used here is 2.2.1.0 .
<radCln:RadDateTimePicker ID="dpDeliveryDueDate" runat="server" TabIndex="1" Width="225px"
                       >               
                        <DatePopupButton ImageUrl="~/img/cal.gif" HoverImageUrl="~/img/cal.gif" />
                        <TimePopupButton ImageUrl="~/img/clock.png" HoverImageUrl="~/img/clock.png" />
                        <DateInput ID="DateInput1" DisplayDateFormat="d-MMMM-yyyy hh:mm tt" runat="server">
                        </DateInput>
                        <Calendar ID="Calendar1" ShowRowHeaders="false" runat="server">
                        </Calendar>
                        <ClientEvents OnDateSelected="DateSelected" />
                        <TimeView ID="TimeView1" OnClientTimeSelected="ClientTimeSelected" runat="server">
                        </TimeView>
                    </radCln:RadDateTimePicker>

this piece of code is inside panel, which is the target control of modalpopupextender(AJAX).

this works fine in all browser except for chrome, that too only the timepicker doesnt shows up, datepicker works like a charm.
hope this give you some idea...
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Daniel
Telerik team
answered on 05 Jul 2013, 07:11 AM
Hello Sri,

You are using an outdated version of a product which is no longer supported. I would recommend that you upgrade to the latest version of RadControls for ASP.NET AJAX.

Regards,
Daniel
Telerik
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Abhinav Tyagi
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Daniel
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J2K
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sri
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