RadTextBox user cannot enter text

[Ed]

I cannot reproduce this succesfully or consistently, but we are getting hundreds of reports that when users click on the radtextbox (which is in single line mode) field that they can't successfully put the cursor into the box. In some occasions, when this has happened to me, I've been able to succeed in putting the cursor into the box by clicking on the very top pixel or two of the box, but the rest of the box doesn't allow you to click into it.

Any ideas? I'm having to convert the entire site to asp:TextBox controls which suck.

[Ed]

It appears that this is still happening - it's like there's a div over the box that is being selected when you click rather than a control that you can click into.

[Maria Ilieva]

Hello Edward,

Please review the answer provided in the support ticket you have opened for the same issue.
I would suggest you in future to open a single thread per issue for better tracking the problem.

All the best,
Maria Ilieva
the Telerik team

[Michael]

Now I am having this issue, what was the solution?

[Maria Ilieva]

Hi Michael,

The problem that Edward faced was that some of the controls has their ClientID mode different than AutoID. Note that most RadControls  are controls with complex hierarchies of child controls and templates so setting their ClientID mode to other than AutoID could break their functionality. So please set their mode to AutoID and verify of the issue still appear.



All the best,
Maria Ilieva
the Telerik team