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RadTabStrip works fine locally but not working in production (windows 2008 - IIS7)

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Nanda
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Nanda asked on 14 May 2011, 07:34 AM
Hi,

I have 2008.2.723.20 version of Telerik.Web.UI.dll and have following config statements in web.config:

    <httpHandlers>
        <remove verb="*" path="*.asmx"/>
        <add verb="*" path="*.asmx" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
        <add verb="*" path="*_AppService.axd" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
        <add verb="GET,HEAD" path="ScriptResource.axd" validate="false" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
        <add path="Telerik.Web.UI.WebResource.axd" verb="*" type="Telerik.Web.UI.WebResource, Telerik.Web.UI, Version=2008.2.723.20, Culture=neutral, PublicKeyToken=121fae78165ba3d4"
    validate="false" />
</httpHandlers>
    <httpModules>
        <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
</httpModules>

In my local system (Windows 2003 with IIS6, everything works just fine). But when I port code to production server (Windows 2008 and IIS7), tab strip control is getting displayed but nothing happens when I click it.

Please help me with this issue..


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Helen
Telerik team
answered on 18 May 2011, 05:42 PM
Hello Nanda,

Do you receive any error?
You can try to troubleshoot the problem:
http://blogs.telerik.com/atanaskorchev/posts/08-07-18/web_resources_demystified_part_3_troubleshooting.aspx

Best wishes,
Helen
the Telerik team

Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

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Margret
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answered on 11 Apr 2013, 09:54 AM
I have 2 tabstrips in my VS 2008 application.Based on the tabstrip selected, the grid 1 or grid 2 will  be populated .It is working fine in my local machine.
But in the QA server the telerik tabs are not worked properly.I didnt get any error.What will be reason?.
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Helen
Telerik team
answered on 15 Apr 2013, 11:53 AM
Hi,

Do other RadControls work at your QA server?

Regards,
Helen
the Telerik team
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Margret
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answered on 15 Apr 2013, 01:38 PM
Hi ,
I have radtab strip and radgrid.Paging in radgrid in the pageload event also not working.
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Margret
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answered on 16 Apr 2013, 10:03 AM
Hi,any update on this?
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Plamen
Telerik team
answered on 17 Apr 2013, 05:30 AM
Hello Margret ,

 
We are not aware of such issue known issue so in order to be more helpful with solving this issue please share the code that will help us reproduce it locally.

All the best,
Plamen
the Telerik team
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Margret
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answered on 30 Jul 2013, 06:56 AM
Hi all,
I have removed the RadCompression control in the web.config file.Now ,it is working fine.
Regards,
Margret
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J
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answered on 01 Nov 2013, 07:22 PM
THANK YOU Margret. 

I've spent the day trying to figure this problem out:  everything works fine in the development environment but not on Windows 2008 R2.

Removing RadCompression from web.config fixed it here.

I was beginning to pull my hair out.
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Napa
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answered on 09 Jun 2014, 02:03 PM
 I have 4 tabstrips in my VS 2010 application.Based on the tabstrip selected, page will  be populated .It is working fine in my local machine.
But in the QA server (Windows 2008 and IIS7), tab strip control is getting displayed but nothing happens when I click it..I didnt get any error. Please help me with this issue.
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Plamen
Telerik team
answered on 10 Jun 2014, 12:10 PM
Hello,

If you have tried the suggested in this thread Removing "RadCompression from web.config" and the issue still persists please share the exact code that you are using so we could test the issue locally and be able to inspect the issue at our side and be more helpful.

Regards,
Plamen
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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Nanda
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Helen
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Margret
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Plamen
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J
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Napa
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