RadTabStrip works fine locally but not working in production (windows 2008 - IIS7)

11 posts, 0 answers
  1. Nanda
    Nanda avatar
    13 posts
    Member since:
    Nov 2007

    Posted 14 May 2011 Link to this post

    Hi,

    I have 2008.2.723.20 version of Telerik.Web.UI.dll and have following config statements in web.config:

        <httpHandlers>
            <remove verb="*" path="*.asmx"/>
            <add verb="*" path="*.asmx" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
            <add verb="*" path="*_AppService.axd" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
            <add verb="GET,HEAD" path="ScriptResource.axd" validate="false" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
            <add path="Telerik.Web.UI.WebResource.axd" verb="*" type="Telerik.Web.UI.WebResource, Telerik.Web.UI, Version=2008.2.723.20, Culture=neutral, PublicKeyToken=121fae78165ba3d4"
        validate="false" />
    </httpHandlers>
        <httpModules>
            <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
    </httpModules>

    In my local system (Windows 2003 with IIS6, everything works just fine). But when I port code to production server (Windows 2008 and IIS7), tab strip control is getting displayed but nothing happens when I click it.

    Please help me with this issue..


  2. Helen
    Admin
    Helen avatar
    1052 posts

    Posted 18 May 2011 Link to this post

    Hello Nanda,

    Do you receive any error?
    You can try to troubleshoot the problem:
    http://blogs.telerik.com/atanaskorchev/posts/08-07-18/web_resources_demystified_part_3_troubleshooting.aspx

    Best wishes,
    Helen
    the Telerik team

    Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

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  4. Margret
    Margret  avatar
    47 posts
    Member since:
    Mar 2013

    Posted 11 Apr 2013 Link to this post

    I have 2 tabstrips in my VS 2008 application.Based on the tabstrip selected, the grid 1 or grid 2 will  be populated .It is working fine in my local machine.
    But in the QA server the telerik tabs are not worked properly.I didnt get any error.What will be reason?.
  5. Helen
    Admin
    Helen avatar
    1052 posts

    Posted 15 Apr 2013 Link to this post

    Hi,

    Do other RadControls work at your QA server?

    Regards,
    Helen
    the Telerik team
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  6. Margret
    Margret  avatar
    47 posts
    Member since:
    Mar 2013

    Posted 15 Apr 2013 Link to this post

    Hi ,
    I have radtab strip and radgrid.Paging in radgrid in the pageload event also not working.
  7. Margret
    Margret  avatar
    47 posts
    Member since:
    Mar 2013

    Posted 16 Apr 2013 Link to this post

    Hi,any update on this?
  8. Plamen
    Admin
    Plamen avatar
    2729 posts

    Posted 17 Apr 2013 Link to this post

    Hello Margret ,

     
    We are not aware of such issue known issue so in order to be more helpful with solving this issue please share the code that will help us reproduce it locally.

    All the best,
    Plamen
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  9. Margret
    Margret  avatar
    47 posts
    Member since:
    Mar 2013

    Posted 30 Jul 2013 Link to this post

    Hi all,
    I have removed the RadCompression control in the web.config file.Now ,it is working fine.
    Regards,
    Margret
  10. J
    J avatar
    1 posts
    Member since:
    Jun 2012

    Posted 01 Nov 2013 Link to this post

    THANK YOU Margret. 

    I've spent the day trying to figure this problem out:  everything works fine in the development environment but not on Windows 2008 R2.

    Removing RadCompression from web.config fixed it here.

    I was beginning to pull my hair out.
  11. Napa
    Napa avatar
    9 posts
    Member since:
    Mar 2013

    Posted 09 Jun 2014 Link to this post

     I have 4 tabstrips in my VS 2010 application.Based on the tabstrip selected, page will  be populated .It is working fine in my local machine.
    But in the QA server (Windows 2008 and IIS7), tab strip control is getting displayed but nothing happens when I click it..I didnt get any error. Please help me with this issue.
  12. Plamen
    Admin
    Plamen avatar
    2729 posts

    Posted 10 Jun 2014 Link to this post

    Hello,

    If you have tried the suggested in this thread Removing "RadCompression from web.config" and the issue still persists please share the exact code that you are using so we could test the issue locally and be able to inspect the issue at our side and be more helpful.

    Regards,
    Plamen
    Telerik
     

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