RadTabStrip Q3 NavigateUrl Not Working in Mobile Safari

12 posts, 0 answers
  1. Jimmie
    Jimmie avatar
    19 posts
    Member since:
    Nov 2008

    Posted 21 Nov 2012 Link to this post

    We have a RadTabStrip that uses NavigateUrl on the tabs. With Q2, it worked fine on desktop browsers and on the iPad/iPhone. Now that we have upgraded to Q3, touching the tabs on the iPad/iPhone no longer works. It does not navigate to the URL. We reverted to Q2, and it works again.

    Oddly enough, while we were debuggiing with Q3, if we put something in the OnClientTabSelected event, such as

    OnClientTabSelected = "alert('blah');"

    , then the click event started working on the iPad/iPhone again. Of course, it throws a JavaScript error in IE8, so it's not a viable workaround.
  2. Dimitar Terziev
    Admin
    Dimitar Terziev avatar
    1266 posts

    Posted 26 Nov 2012 Link to this post

    Hello,

    I have managed to reproduce the experienced behavior which is recognized as a bug. I have logged it for fixing. As a token of gratitude for this bug report your Telerik points are updated.

    Greetings,
    Dimitar Terziev
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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  4. Jimmie
    Jimmie avatar
    19 posts
    Member since:
    Nov 2008

    Posted 26 Nov 2012 Link to this post

    Thank you! We are anxious to upgrade to Q3 for the enhancements/fixes to the HTML charts, but iOS support is required. We hope to see a hotfix soon!
  5. Dimitar Terziev
    Admin
    Dimitar Terziev avatar
    1266 posts

    Posted 28 Nov 2012 Link to this post

    Hi,

    We are doing our best in order to fix it as soon as possible.

    Regards,
    Dimitar Terziev
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  6. Lorenzo Margola
    Lorenzo Margola avatar
    8 posts
    Member since:
    Jan 2008

    Posted 13 Dec 2012 Link to this post

    I have the same problem.
    Is there any fix ?
  7. Chris
    Chris avatar
    2 posts
    Member since:
    Apr 2011

    Posted 13 Dec 2012 Link to this post

    Is there a planned release for this fix?

    I could not find the bug in the issue tracker.
  8. Alien Interactive AB
    Alien Interactive AB avatar
    4 posts
    Member since:
    Jul 2004

    Posted 14 Dec 2012 Link to this post

    I need this fix as well. Please give us a status update.
  9. Chris
    Chris avatar
    2 posts
    Member since:
    Apr 2011

    Posted 14 Dec 2012 Link to this post

    I have a workaround until there is an official fix.

    If the user is coming from a mobile safari browser:

    Set tabStrip.OnClientTabSelected = "var variable=null;"

    This will enable the correct functionality of navigateurl  on the tab.

    This does cause a javascript error in desktop browsers so be sure you are checking for the mobile safari browser.

    Chris
  10. Dimitar Terziev
    Admin
    Dimitar Terziev avatar
    1266 posts

    Posted 18 Dec 2012 Link to this post

    Hi Chris,

    Thank you for sharing the workaround with the community. As for the fix, it will be included in the latest internal build for the next week,

    All the best,
    Dimitar Terziev
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  11. RRH
    RRH avatar
    4 posts
    Member since:
    Aug 2011

    Posted 08 Jan 2013 Link to this post

    In the meantime, I tested this in iPad and it works there.

    Thanks all!.
  12. Dimitar Terziev
    Admin
    Dimitar Terziev avatar
    1266 posts

    Posted 09 Jan 2013 Link to this post

    Hello,

    The service pack version 2012.3.1308 containing the fix for the problem with the RadTabStrip is already live and available for download.

    Regards,
    Dimitar Terziev
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  13. Entegral
    Entegral avatar
    13 posts
    Member since:
    Nov 2006

    Posted 13 Jan 2013 Link to this post

    Had the same problem - thanks for the quick fix Telerik!
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