RadTabStrip disappearing

4 posts, 0 answers
  1. Ian
    Ian avatar
    5 posts
    Member since:
    Oct 2012

    Posted 22 Apr 2013 Link to this post

    Hi, I have a problem that has somehow crept into my solution and I'm not sure how. I have a page where the user is allowed to make some filter selections, then click a button and view the corresponding data which sits in 3 tabs of data presented using a RadTabStrip control. A RadGrid is used to show the list of data accessible from each tab. They can then return to the selection controls, and again click on the button to select and view the resulting list in the RadGrid. The idea is that the user can also select one row in the RadGrid on the left, and on the right-hand-side of the page I show the detailed view for that record, in a formView control. I use a RadSplitter control to separate the left and right panes. I use one aspx page for all of this, and the page is reasonably complex, but not overly so.

    The problem I am now experiencing is that when the user returns to the selection filters and selects a different data set, the RadTabStrip control completely disappears. The RadSplitter also fails to render properly, and the RadGrid styling is different. It's as if all the Telerik controls have somehow gone bananas. It all looks perfect the first time data is presented. It was all fine sometime ago but a lot of development has gone on since I last tested multiple select-view situations so really not sure what has caused the problem. One piece of work I did add was to add a client-side Javascript calls to size the RadGrid on first presentation and also resize when the browser window is resized, but when I remove these bits I still have the problem.

    I've seen a few postings about the RabTabStrip disappearing in the forums so don't think i'm alone with this kind of problem.

    Any ideas? All help very much appreciated - I need to sort this out and move on! I can post further details if that's useful.

    with regards, Ian





  2. Nencho
    Admin
    Nencho avatar
    1458 posts

    Posted 25 Apr 2013 Link to this post

    Hello Ian,

    I would like to ask you to submit a support ticket and attach a runnable sample with the faced problem isolated. Because of the custom scenario implemented, we would need to inspect it locally and troubleshoot the issue for you.

    Regards,
    Nencho
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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  4. Ian
    Ian avatar
    5 posts
    Member since:
    Oct 2012

    Posted 25 Apr 2013 Link to this post

    Hi Nencho,

    well, I found it in the end - this article explains:

    http://stackoverflow.com/questions/13975880/telerik-rad-controls-messy-stylesheet-after-postbacks

    it's kind of bonkers that your controls do not already internally set themselves as persisting the skin... why would you produce controls that can lose their skin?

    Cheers, Ian 
  5. Kate
    Admin
    Kate avatar
    1898 posts

    Posted 30 Apr 2013 Link to this post

    Hello Ian,

    Thank you for letting us know that you could resolve the issue that you were having. Unfortunately since we could not replicate the issue from our side I could not tell for sure what is the actual reason for getting the problematic appearance. We will appreciate, however, any feedback that will help us replicate the issue from our side and be able to inspect it thoroughly.

    Kind regards,
    Kate
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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